pitviper CCNP:Collaboration, CCNP:R&S, CCNA:S, CCNA:V, CCNA, CCENTMember Posts: 1,376 ■■■■■■■□□□
In CME, is there any way to forward an incoming call to an external number without tying up 2 lines for the duration of the call? The lines are all analog Centrex lines, and the PBX guys (who poo-poo everything Cisco by the way!) said that this was easy to accomplish on a PBX using hook flash. I’ve looked up FXO hook-flash command but I’m not sure if this is what I’m looking for. Basically all calls come into a receptionist and from there they are transferred to the appropriate extensions. In the event of a noan, the incoming call is automatically forwarded out to a cell phone thus tying up 2 lines while the call is in progress. Any thoughts?
CCNP:Collaboration, CCNP:R&S, CCNA:S, CCNA:V, CCNA, CCENT