Aadobe Flash Player 10 issue

hello all,

Ive been working on this issue for 2 hours now. Heres what happens: i have a client with win xp sp3 IE7 installed, she goes to Media Center | MLB.com: Multimedia and tries to play one of those videos. It tells her to install adobe flash player 10. Now, flash player 10 is installed, i reinstalled it just incase, still didnt work. I ran an adobe fix that resets permissions in the registry for flash player. i made sure IE7 settings are configured correctly. I even installed firefox, installed flash for firefox, and same message comes up. BUT, every other site flash works, even within that same mlb site flash works, but just not on that section. its not the site for sure, b/c i can play it.

im open to any suggestions

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Comments

jryantech

If the client can use MLB.com while at work then it shouldn't be a problem to download things such as Mozilla Firefox.

So...

Solution: Download Mozilla Firefox

waltdee

haha, good one, i dont approve it, i actually told her that shes sol, not litteraly.

anyways, i did install firefox just to test if the "please install adobe flash 10" came up, and it did. So its something else, has to, maybe registry. maybe..., maybe i should just stop thinking about it, and not care since is not even work related...im too nice to people

undomiel

Have you tried the registry fix from this thread? Flash Player 10 is not detected in Firefox 3

Is she running on Vista? Perhaps it is permissions related. Could try running the browser with admin rights.