VPN Question

marcusaureliusbrutus

Hi. I just wish to ask a quick way of troubleshooting a vpn connection and also a way to restart the crypto IKE process. If i remove the crypto map on the interface and apply it again, would that be a good practice? I am asking because our isp went down where our vpn tunnel goes through and when it went back up, ip flow through the vpn is still not going through. Upon checking, the IKE sessions are active.

I would appreciate any advice on this.

Thanks in advance.

mikej412

There are quite a few VPN Troubleshooting documents/guides on the Cisco web site. What hardware are you using?

marcusaureliusbrutus wrote: »

a way to restart the crypto IKE process.

clear crypto ipsec sa command
and a
clear crypto isakmp sa command

But you might want to look into keepalives to have the tunnel recognize the problem and try to reestablish the connection on its own - Cisco IOS VPN Configuration Guide - Network Design Considerations [Cisco 7200 Series Routers] - Cisco Systems

marcusaureliusbrutus

Hi mikej412,

Thanks for your reply. Just to clarify though. When i run the "clear crypto sa" command, is this going to cancel the ike connection and all existing ipsec sessions and reinitialize the ike connection? Is it correct to consider that this command would restart the vpn negotiation between peers and would not delete the existing crypto map configuration?

Thanks.

mzinz

marcusaureliusbrutus wrote: »

Hi mikej412,

Thanks for your reply. Just to clarify though. When i run the "clear crypto sa" command, is this going to cancel the ike connection and all existing ipsec sessions and reinitialize the ike connection? Is it correct to consider that this command would restart the vpn negotiation between peers and would not delete the existing crypto map configuration?

Thanks.

That is correct, when you do "clear crypto isakmp sa" or "clear crypto ipsec sa" it's just "killing" the tunnel, not deleting ANY configuration. Kinda scary the first time!

mzinz

mikej412 wrote: »

There are quite a few VPN Troubleshooting documents/guides on the Cisco web site. What hardware are you using?


clear crypto ipsec sa command
and a
clear crypto isakmp sa command

But you might want to look into keepalives to have the tunnel recognize the problem and try to reestablish the connection on its own - Cisco IOS VPN Configuration Guide - Network Design Considerations [Cisco 7200 Series Routers] - Cisco Systems

Thank you for that link, good info there. Marcus brings up a good point though, and it's something that I have personally seen in my own experience. Sometimes when an internet connection dies abruptly, then comes back up, the head-end will show that the tunnel is down, but the remote end will show that the tunnel is UP... This is even after 30 seconds passes (3 keepalives by default).

Any idea how to combat this? Maybe a bug in the IOS? (12.4)