3640 Boot Error Message
cmccul002
Member Posts: 56 ■■□□□□□□□□
in CCNA & CCENT
Booted up my 3640 which has not been turned on for a month or so and had issues.
I hooked up with a console cable and got the following output. After the message it tries to reboot only to get the same output, and it just loops.
System Bootstrap, Version 11.1(20)AA1, EARLY DEPLOYMENT RELEASE SOFTWARE (fc1)
oC3600 processor with 65536 Kbytes of main memory
Main memory is configured to 64 bit mode with parity disabled
program load complete, entry point: 0x80008000, size: 0xbd82bc
Self decompressing the image : #################################################
####### [OK]
Smart Init is enabled
smart init is sizing iomem
ID MEMORY_REQ TYPE
0000D9 0X00143210 FE Combo Port Module, 1 Token Ring, 2 WAN
00001E 0X0007DE80 Combination Dual Ethernet 2 WAN
0X00209770 public buffer pools
0X00211000 public particle pools
TOTAL: 0X005DB800
If any of the above Memory Requirements are
"UNKNOWN", you may be using an unsupported
configuration or there is a software problem and
system operation may be compromised.
Rounded IOMEM up to: 6Mb.
Using 9 percent iomem. [6Mb/64Mb]
Restricted Rights Legend
Use, duplication, or disclosure by the Government is
subject to restrictions as set forth in subparagraph
(c) of the Commercial Computer Software - Restricted
Rights clause at FAR sec. 52.227-19 and subparagraph
(c) (1) (ii) of the Rights in Technical Data and Computer
Software clause at DFARS sec. 252.227-7013.
cisco Systems, Inc.
170 West Tasman Drive
San Jose, California 95134-1706
Cisco IOS Software, 3600 Software (C3640-I-M), Version 12.4(16), RELEASE SOFTWAR
E (fc1)
Technical Support: Cisco - Shortcut
Copyright (c) 1986-2007 by Cisco Systems, Inc.
Compiled Wed 20-Jun-07 11:43 by prod_rel_team
Image text-base: 0x60008DF8, data-base: 0x60F48EE0
%ERR-1-GT64010: Fatal error, Parity error on master read
cause=0x0110E083, mask=0x0CD01F00, real_cause=0x00100000
bus_err_high=0x00000000, bus_err_low=0x32000000, addr_decode_err=0x14000470
r0 = FFFFFFFF r1 = FFFFFFFF r2 = 0 r3 = 615F0000 r4 = 0
r5 = B r6 = FFFFFFFF r7 = BFC00000 r8 = 0 r9 = 10400280
r10 = 0 r11 = 400280 r12 = 0 r13 = 8 r14 = 0
r15 = 200 r16 = 0 r17 = C100 r18 = 0 r19 = 3401C101
r20 = 0 r21 = 605C2CF0 r22 = FFFFFFFF r23 = FFFF00FF r24 = 0
r25 = 605C2CD0 r26 = 0 r27 = D9 r28 = 0 r29 = 61AB98D0
r30 = 0 r31 = 397 r32 = FFFFFFFF r33 = FFFFFFFF r34 = FFFFFFFF
r35 = FFFFFFFF r36 = FFFFFFFF r37 = FFFFFFFF r38 = FFFFFFFF r39 = FFFFFFFF
r40 = FFFFFFFF r41 = FFFFFFFF r42 = FFFFFFFF r43 = FFFFFFFF r44 = FFFFFFFF
r45 = FFFFFFFF r46 = FFFFFFFF r47 = FFFFFFFF r48 = 0 r49 = 61AB98D0
r50 = 0 r51 = D9 r52 = 0 r53 = 3041F001 r54 = 0
r55 = 100000 r56 = FFFFFFFF r57 = FFFFFFFF r58 = 0 r59 = 6192D3D8
r60 = FFFFFFFF r61 = FFFFFFFF r62 = 0 r63 = 6065A7AC
sreg = 3401C103 mdlo_hi = 0 mdlo = 2FAF080
mdhi_hi = 0 mdhi = 0 badvaddr_hi = FFFFFFFF
badvaddr = FFFFFFFF cause = FFFFFFFF epc_hi = 0
epc = 6065A7B0 err_epc_hi = FFFFFFFF err_epc = FFFFFFFF
%ERR-1-FATAL: Fatal error interrupt, reloading
err_stat=0x10
=== Flushing messages (00:00:08 UTC Fri Mar 1 2002) ===
Queued messages:
00:00:08 UTC Fri Mar 1 2002: Interrupt exception, CPU signal 22, PC = 0x0
Possible software fault. Upon reccurence, please collect
crashinfo, "show tech" and contact Cisco Technical Support.
-Traceback=
$0 : 00000000, AT : 00000000, v0 : 00000000, v1 : 00000000
a0 : 00000000, a1 : 00000000, a2 : 00000000, a3 : 00000000
t0 : 00000000, t1 : 00000000, t2 : 00000000, t3 : 00000000
t4 : 00000000, t5 : 00000000, t6 : 00000000, t7 : 00000000
s0 : 00000000, s1 : 00000000, s2 : 00000000, s3 : 00000000
s4 : 00000000, s5 : 00000000, s6 : 00000000, s7 : 00000000
t8 : 00000000, t9 : 00000000, k0 : 00000000, k1 : 00000000
gp : 00000000, sp : 00000000, s8 : 00000000, ra : 00000000
EPC : 00000000, ErrorEPC : 00000000, SREG : 00000000
MDLO : 00000000, MDHI : 00000000, BadVaddr : 00000000
DATA_START : 0x60F48EE0
Cause 00000000 (Code 0x0): Interrupt exception
No fault history 0xFFFFFFFF. Need 11.1 (2) or higher ROM
SYSTEM INIT: INSUFFICIENT MEMORY TO BOOT THE IMAGE!
%Software-forced reload
00:00:10 UTC Fri Mar 1 2002: Breakpoint exception, CPU signal 23, PC = 0x605BBE
C8
Possible software fault. Upon reccurence, please collect
crashinfo, "show tech" and contact Cisco Technical Support.
-Traceback= 0x605BBEC8 0x605BA544 0x605D732C 0x605D8404 0x60677060 0x60677180 0x
60679390 0x605F0A24 0x605ED338 0x60516E00 0x60517620 0x6051846C 0x605C3E54 0x605
BCD98 0x605BCF14 0x605C2BD0
$0 : 00000000, AT : 615F0000, v0 : 00000028, v1 : 00000000
a0 : 00000000, a1 : 00008000, a2 : 00000000, a3 : 61150000
t0 : 6164C4E8, t1 : 617E0000, t2 : 605C2CD0, t3 : FFFF00FF
t4 : 61147654, t5 : FFFFFFFF, t6 : 00000000, t7 : 00000000
s0 : 00000007, s1 : 00000000, s2 : 61530000, s3 : 61540000
s4 : 60486850, s5 : 00000000, s6 : 00000000, s7 : 61150000
t8 : 617E0000, t9 : FFFFFFF5, k0 : 00000020, k1 : 00000000
gp : 615F15A0, sp : 61A9D090, s8 : 00000000, ra : 605BA544
EPC : 605BBEC8, ErrorEPC : BFC044CC, SREG : 3401FF03
MDLO : 00000000, MDHI : 00000006, BadVaddr : 93E35FBF
DATA_START : 0x60F48EE0
Cause 00000024 (Code 0x9): Breakpoint exception
Nested write_crashinfo call (2 times)
00:00:10 UTC Fri Mar 1 2002: Breakpoint exception, CPU signal 23, PC = 0x605BBE
C8
Possible software fault. Upon reccurence, please collect
crashinfo, "show tech" and contact Cisco Technical Support.
-Traceback= 0x605BBEC8 0x605BA544 0x605D732C 0x605D8404 0x60677060 0x60677180 0x
60679390 0x605F0A24 0x605ED338 0x60516E00 0x60517620 0x6051846C 0x605C3E54 0x605
BCD98 0x605BCF14 0x605C2BD0
$0 : 00000000, AT : 615F0000, v0 : 00000028, v1 : 00000000
a0 : 00000000, a1 : 00008000, a2 : 00000000, a3 : 61150000
t0 : 6164C4E8, t1 : 617E0000, t2 : 605C2CD0, t3 : FFFF00FF
t4 : 61147654, t5 : FFFFFFFF, t6 : 00000000, t7 : 00000000
s0 : 00000007, s1 : 00000000, s2 : 61530000, s3 : 61540000
s4 : 60486850, s5 : 00000000, s6 : 00000000, s7 : 61150000
t8 : 617E0000, t9 : FFFFFFF5, k0 : 00000020, k1 : 00000000
gp : 615F15A0, sp : 61A9D090, s8 : 00000000, ra : 605BA544
EPC : 605BBEC8, ErrorEPC : BFC044CC, SREG : 3401FF03
MDLO : 00000000, MDHI : 00000006, BadVaddr : 93E35FBF
DATA_START : 0x60F48EE0
Cause 00000024 (Code 0x9): Breakpoint exception
-Traceback= 0x605BBEC8 0x605BA544 0x605D732C 0x605D8404 0x60677060 0x60677180 0x
60679390 0x605F0A24 0x605ED338 0x60516E00 0x60517620 0x6051846C 0x605C3E54 0x605
BCD98 0x605BCF14 0x605C2BD0
Writing crashinfo to flash:crashinfo_20020301-000010
*** System received an unknown failure ***
signal= 0x0, code= 0x0, context= 0x617dd7a0
PC = 0x605c40cc, Cause = 0x20, Status Reg = 0x3401c102
System Bootstrap, Version 11.1(20)AA1, EARLY DEPLOYMENT RELEASE SOFTWARE (fc1)
oopyright (c) 1999 by cisco Systems, Inc.
I hooked up with a console cable and got the following output. After the message it tries to reboot only to get the same output, and it just loops.
System Bootstrap, Version 11.1(20)AA1, EARLY DEPLOYMENT RELEASE SOFTWARE (fc1)
oC3600 processor with 65536 Kbytes of main memory
Main memory is configured to 64 bit mode with parity disabled
program load complete, entry point: 0x80008000, size: 0xbd82bc
Self decompressing the image : #################################################
####### [OK]
Smart Init is enabled
smart init is sizing iomem
ID MEMORY_REQ TYPE
0000D9 0X00143210 FE Combo Port Module, 1 Token Ring, 2 WAN
00001E 0X0007DE80 Combination Dual Ethernet 2 WAN
0X00209770 public buffer pools
0X00211000 public particle pools
TOTAL: 0X005DB800
If any of the above Memory Requirements are
"UNKNOWN", you may be using an unsupported
configuration or there is a software problem and
system operation may be compromised.
Rounded IOMEM up to: 6Mb.
Using 9 percent iomem. [6Mb/64Mb]
Restricted Rights Legend
Use, duplication, or disclosure by the Government is
subject to restrictions as set forth in subparagraph
(c) of the Commercial Computer Software - Restricted
Rights clause at FAR sec. 52.227-19 and subparagraph
(c) (1) (ii) of the Rights in Technical Data and Computer
Software clause at DFARS sec. 252.227-7013.
cisco Systems, Inc.
170 West Tasman Drive
San Jose, California 95134-1706
Cisco IOS Software, 3600 Software (C3640-I-M), Version 12.4(16), RELEASE SOFTWAR
E (fc1)
Technical Support: Cisco - Shortcut
Copyright (c) 1986-2007 by Cisco Systems, Inc.
Compiled Wed 20-Jun-07 11:43 by prod_rel_team
Image text-base: 0x60008DF8, data-base: 0x60F48EE0
%ERR-1-GT64010: Fatal error, Parity error on master read
cause=0x0110E083, mask=0x0CD01F00, real_cause=0x00100000
bus_err_high=0x00000000, bus_err_low=0x32000000, addr_decode_err=0x14000470
r0 = FFFFFFFF r1 = FFFFFFFF r2 = 0 r3 = 615F0000 r4 = 0
r5 = B r6 = FFFFFFFF r7 = BFC00000 r8 = 0 r9 = 10400280
r10 = 0 r11 = 400280 r12 = 0 r13 = 8 r14 = 0
r15 = 200 r16 = 0 r17 = C100 r18 = 0 r19 = 3401C101
r20 = 0 r21 = 605C2CF0 r22 = FFFFFFFF r23 = FFFF00FF r24 = 0
r25 = 605C2CD0 r26 = 0 r27 = D9 r28 = 0 r29 = 61AB98D0
r30 = 0 r31 = 397 r32 = FFFFFFFF r33 = FFFFFFFF r34 = FFFFFFFF
r35 = FFFFFFFF r36 = FFFFFFFF r37 = FFFFFFFF r38 = FFFFFFFF r39 = FFFFFFFF
r40 = FFFFFFFF r41 = FFFFFFFF r42 = FFFFFFFF r43 = FFFFFFFF r44 = FFFFFFFF
r45 = FFFFFFFF r46 = FFFFFFFF r47 = FFFFFFFF r48 = 0 r49 = 61AB98D0
r50 = 0 r51 = D9 r52 = 0 r53 = 3041F001 r54 = 0
r55 = 100000 r56 = FFFFFFFF r57 = FFFFFFFF r58 = 0 r59 = 6192D3D8
r60 = FFFFFFFF r61 = FFFFFFFF r62 = 0 r63 = 6065A7AC
sreg = 3401C103 mdlo_hi = 0 mdlo = 2FAF080
mdhi_hi = 0 mdhi = 0 badvaddr_hi = FFFFFFFF
badvaddr = FFFFFFFF cause = FFFFFFFF epc_hi = 0
epc = 6065A7B0 err_epc_hi = FFFFFFFF err_epc = FFFFFFFF
%ERR-1-FATAL: Fatal error interrupt, reloading
err_stat=0x10
=== Flushing messages (00:00:08 UTC Fri Mar 1 2002) ===
Queued messages:
00:00:08 UTC Fri Mar 1 2002: Interrupt exception, CPU signal 22, PC = 0x0
Possible software fault. Upon reccurence, please collect
crashinfo, "show tech" and contact Cisco Technical Support.
-Traceback=
$0 : 00000000, AT : 00000000, v0 : 00000000, v1 : 00000000
a0 : 00000000, a1 : 00000000, a2 : 00000000, a3 : 00000000
t0 : 00000000, t1 : 00000000, t2 : 00000000, t3 : 00000000
t4 : 00000000, t5 : 00000000, t6 : 00000000, t7 : 00000000
s0 : 00000000, s1 : 00000000, s2 : 00000000, s3 : 00000000
s4 : 00000000, s5 : 00000000, s6 : 00000000, s7 : 00000000
t8 : 00000000, t9 : 00000000, k0 : 00000000, k1 : 00000000
gp : 00000000, sp : 00000000, s8 : 00000000, ra : 00000000
EPC : 00000000, ErrorEPC : 00000000, SREG : 00000000
MDLO : 00000000, MDHI : 00000000, BadVaddr : 00000000
DATA_START : 0x60F48EE0
Cause 00000000 (Code 0x0): Interrupt exception
No fault history 0xFFFFFFFF. Need 11.1 (2) or higher ROM
SYSTEM INIT: INSUFFICIENT MEMORY TO BOOT THE IMAGE!
%Software-forced reload
00:00:10 UTC Fri Mar 1 2002: Breakpoint exception, CPU signal 23, PC = 0x605BBE
C8
Possible software fault. Upon reccurence, please collect
crashinfo, "show tech" and contact Cisco Technical Support.
-Traceback= 0x605BBEC8 0x605BA544 0x605D732C 0x605D8404 0x60677060 0x60677180 0x
60679390 0x605F0A24 0x605ED338 0x60516E00 0x60517620 0x6051846C 0x605C3E54 0x605
BCD98 0x605BCF14 0x605C2BD0
$0 : 00000000, AT : 615F0000, v0 : 00000028, v1 : 00000000
a0 : 00000000, a1 : 00008000, a2 : 00000000, a3 : 61150000
t0 : 6164C4E8, t1 : 617E0000, t2 : 605C2CD0, t3 : FFFF00FF
t4 : 61147654, t5 : FFFFFFFF, t6 : 00000000, t7 : 00000000
s0 : 00000007, s1 : 00000000, s2 : 61530000, s3 : 61540000
s4 : 60486850, s5 : 00000000, s6 : 00000000, s7 : 61150000
t8 : 617E0000, t9 : FFFFFFF5, k0 : 00000020, k1 : 00000000
gp : 615F15A0, sp : 61A9D090, s8 : 00000000, ra : 605BA544
EPC : 605BBEC8, ErrorEPC : BFC044CC, SREG : 3401FF03
MDLO : 00000000, MDHI : 00000006, BadVaddr : 93E35FBF
DATA_START : 0x60F48EE0
Cause 00000024 (Code 0x9): Breakpoint exception
Nested write_crashinfo call (2 times)
00:00:10 UTC Fri Mar 1 2002: Breakpoint exception, CPU signal 23, PC = 0x605BBE
C8
Possible software fault. Upon reccurence, please collect
crashinfo, "show tech" and contact Cisco Technical Support.
-Traceback= 0x605BBEC8 0x605BA544 0x605D732C 0x605D8404 0x60677060 0x60677180 0x
60679390 0x605F0A24 0x605ED338 0x60516E00 0x60517620 0x6051846C 0x605C3E54 0x605
BCD98 0x605BCF14 0x605C2BD0
$0 : 00000000, AT : 615F0000, v0 : 00000028, v1 : 00000000
a0 : 00000000, a1 : 00008000, a2 : 00000000, a3 : 61150000
t0 : 6164C4E8, t1 : 617E0000, t2 : 605C2CD0, t3 : FFFF00FF
t4 : 61147654, t5 : FFFFFFFF, t6 : 00000000, t7 : 00000000
s0 : 00000007, s1 : 00000000, s2 : 61530000, s3 : 61540000
s4 : 60486850, s5 : 00000000, s6 : 00000000, s7 : 61150000
t8 : 617E0000, t9 : FFFFFFF5, k0 : 00000020, k1 : 00000000
gp : 615F15A0, sp : 61A9D090, s8 : 00000000, ra : 605BA544
EPC : 605BBEC8, ErrorEPC : BFC044CC, SREG : 3401FF03
MDLO : 00000000, MDHI : 00000006, BadVaddr : 93E35FBF
DATA_START : 0x60F48EE0
Cause 00000024 (Code 0x9): Breakpoint exception
-Traceback= 0x605BBEC8 0x605BA544 0x605D732C 0x605D8404 0x60677060 0x60677180 0x
60679390 0x605F0A24 0x605ED338 0x60516E00 0x60517620 0x6051846C 0x605C3E54 0x605
BCD98 0x605BCF14 0x605C2BD0
Writing crashinfo to flash:crashinfo_20020301-000010
*** System received an unknown failure ***
signal= 0x0, code= 0x0, context= 0x617dd7a0
PC = 0x605c40cc, Cause = 0x20, Status Reg = 0x3401c102
System Bootstrap, Version 11.1(20)AA1, EARLY DEPLOYMENT RELEASE SOFTWARE (fc1)
oopyright (c) 1999 by cisco Systems, Inc.
Comments
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PC509
Member Posts: 804 ■■■■■■□□□□
Try this link: Troubleshooting Bus Error Crashes - Cisco Systems
It should help solve the issue. It also states that it may be mis-seated hardware. Turn it off and remove the WIC/NM's and see if that fixes it. If it does, add them back one by one until (or if) the problem comes back. It may be a bad NM or just mis-seated. -
cmccul002
Member Posts: 56 ■■□□□□□□□□
Try this link: Troubleshooting Bus Error Crashes - Cisco Systems
It should help solve the issue. It also states that it may be mis-seated hardware. Turn it off and remove the WIC/NM's and see if that fixes it. If it does, add them back one by one until (or if) the problem comes back. It may be a bad NM or just mis-seated.
I reseated both NM's and it started up fine.
