Trouble Accessing the CompTIA Certs
CompuTron99
Member Posts: 542
Has anyone else tried accessing the CompTIA.org certification progress login page lately.
I've been trying to log for a few days and get this:
Career ID is Unavailable
I'm just checking to see if there was another way to see it.
Thanks.
I've been trying to log for a few days and get this:
Career ID is Unavailable
I'm just checking to see if there was another way to see it.
Thanks.
Comments
"One of the nice things about technology is that it's always changing. One of the bad things about technology is that it's always changing."
Next Up: Security+, 291?
Enrolled in Masters program: CS 2011 expected completion
Can anyone else see the irony? HaHa
Yes, thank-you.
"One of the nice things about technology is that it's always changing. One of the bad things about technology is that it's always changing."
Next Up: Security+, 291?
Enrolled in Masters program: CS 2011 expected completion
with the topics they want you to know for various certs they offer, they dont seem to have implemented ANY of them!!! if you have decent backups, fault tolerance, HA, etc, they shouldnt be down for more than a week. unless they had a scenario where they had to fail to a backup site or something crazy happened, this seems really odd. its almost like they are now manually re-entering all the data, hence the long "recovery" time.
If anyone else feels so inclined, please join me in (respectfully) presenting your concern about this incident to COMPTIA directly at:
Contact Us
Really show them you are concerned and call them collect.
I can see that being an issue for an employer trying to check this out before hiring someone. Especially if there is a need to quickly hire someone.
You can contact them at their world headquarters office at 630.678.8300
Until the problem is resolved, this will at least help you try & keep your foot in the door!
Couldn't someone just tell the hiring company/school that the CompTia
records database is down and then present them with the score sheets???
That's what I would do. Matter fact, that's what I have to do to get college
credit for the 602 after I pass it. I might see if I can mail in a copy.
WIP : | CISSP [2018] | CISA [2018] | CAPM [2018] | eCPPT [2018] | CRISC [2019] | TORFL (TRKI) B1 | Learning: | Russian | Farsi |
*****You can fail a test a bunch of times but what matters is that if you fail to give up or not*****
"We are currently experiencing a prolonged service outage and appreciate your patience during this time. While we don’t have an estimated date when we will be back on line, we ask that you check back weekly for outage updates. We apologize for the inconvenience."
Check back weekly? This is outrageous! I would hate to be the person(s) responsible for this database. I wish them all the best in their new career of being unemployed.
Ironic, but really not amusing...
I've still got 2 more tests till I get my MCSA, maybe the CompTIA site will be back up by then!:D
Why don't they ask the service reps to bridge the gap, give an option to process the requests manually till the career id site is up and running.
I did find this on another site for another theory of what's going on.
HAHA, nice find!!! that links post #3... IF thats true, WOW (not saying it is true). who does upgrades/migrations that result in prolonged down time, seemingly unknown schedules, and poor end user communication???
i can imagine the project plan for this...
1. lets make changes to the site!!!
2. lets tell no one and do it whenever!!!!
3. if any one asks how long this will take, who knows, cuz we dont either...
to be fair, im kind of having fun at comptia's expense since this issue seems sooooo much against what is covered in many of the tests they provide.
What you can do though is email the execs and see if this can come back up quickly. You can click on the about us link and see the executives and the board of directors. Executive Team Maybe if they feel the fire that their frontline customer service reps are feeling, they may take action quicker and avoid a loss of reputation that seems to be self-inflicted.
Dear candidate,
CompTIA is currently experiencing a service outage with our database provider and therefore will be unable to process your email regarding your certification. Should you have a general inquiry regarding our certification exams, objectives, testing centers, etc. please visit http://www.comptia.org/certifications/testprep.aspx otherwise, we ask that you check back with us in a week or visit www.comptia.org/certifications/yourcertifications in the future for outage updates.
We apologize for the inconvenience and appreciate your patience during this time.
Thank you,
The CompTIA Customer Service Team
I picked a bad month to take my Certifications.
Comptia Website Down - ProProfs Forums
both those links would indicate mid to late sept, if you can believe the "sources"... BWAHAHAHAHAHA!!! ill say it again, if i had a customer facing app down a few DAYS i would be fired. the explanation for this should be top notch hilarity.
"One of the nice things about technology is that it's always changing. One of the bad things about technology is that it's always changing."
Bsc (hons) Network Computing - 1st Class
WIP: Msc advanced networking
Next Up: Security+, 291?
Enrolled in Masters program: CS 2011 expected completion
They might want to have that Project Manager read the Project+ book.