windows Installer help!!!
Hello everyone. Here is my problem: Im trying to install visio 2003 on a windows xp pc for a user, during the install the installatio stops with no error, i try ctrl alt del and no response, the machine completely crashed. So i do a hard reboot, and try again, same thing happens, it freezes with no errors. This time i check event log but nothing is loged for when the issue happened. Then i assume maybe it might be something with windows installer 3.1 which the machine has, so i go out to MS and install it, but it freezes the machine while its installing. Could someone please tell me if or how i can fix this, if it is windows installer being corrupted, how can i fix it.
Thank you
Thank you
when one is the, the one will be the being of willing to be the one.
Comments
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NightShade03 Member Posts: 1,383 ■■■■■■■□□□Did you check the logs to see if any error is thrown during installation or crash?
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waltdee Member Posts: 122NightShade03 wrote: »Did you check the logs to see if any error is thrown during installation or crash?
Only source: loadperf
event: 3011.
description: unloading the performance counter strings for service wmiaprpl faild, the error code is the first DWORD in data section.
whats that?when one is the, the one will be the being of willing to be the one. -
undomiel Member Posts: 2,818Time for a spyware scan it sounds like to me. Checking the hardware health might not be a bad idea either.Jumping on the IT blogging band wagon -- http://www.jefferyland.com/