Planning and Managing a Client Life Cycle Strategy Plan and manage client licensing and activation. This objective may include but is not limited to: applications and operating systems; activation method; KMS vs. MAK; prerequisites; choosing a SKU; licensing infrastructure; licensing compliance audits; inventory audits; virtualization licensing considerations; making recommendations for licensing strategy and compliance Plan and manage software updates. This objective may include but is not limited to: application updates and operating system updates; evaluating and approving software updates; enterprise applications; designing an update strategy; choosing an update tool; planning and deploying a service pack; schedule considerations; network considerations; test updates; auditing for security compliance Plan and manage a physical hardware and virtualization strategy. This objective may include but is not limited to: analyzing existing hardware environment; determining which systems meet minimum requirements; tradeoffs of physical vs. VDI environment; network load considerations; disk space; direct connection vs. brokered connection; determining a VHD strategy; choosing 32 bit vs. 64 bit Designing a Standard Image Design an image creation strategy. This objective may include but is not limited to: identifying operating system and enterprise applications that will be included with the standard image; thick, thin, or hybrid; role-based or geographic-based images vs. single core image; image localization Design a custom image. This objective may include but is not limited to: identifying applications to be installed; identifying features and components to be enabled or disabled; testing the customized image Define an image update strategy. This objective may include but is not limited to: performance optimization; security considerations; efficiency; offline servicing vs. online or post-image updates; re-creating; recapturing Designing Client Configurations Design standard system settings. This objective may include but is not limited to: choosing methods, including logon scripts, startup scripts, and Group Policy; designing profiles; designing error reporting; designing audit policy Define client security standards. This objective may include but is not limited to: application control policies; encryption; stopping unnecessary services; designing firewall rules; defining anti-malware settings; changes to Kerberos and NTLM; configuring user rights; defining UAC policy; designing a security template for system lockdown; defining account policies; designing security standards for removable storage Define Windows Internet Explorer settings. This objective may include but is not limited to: defining security zones; cache location; branding; in-private mode; restricting or allowing plug-ins; add-ons; privacy policy; browser protected mode Designing a Windows 7 Client Deployment Analyze the environment and choose appropriate deployment methods. This objective may include but is not limited to: building the infrastructure; advantages of lite-touch vs. zero-touch vs. local install; capacity and scale considerations; determining required changes to the infrastructure Design a lite-touch deployment strategy. This objective may include but is not limited to: unicast vs. multicast; auto-cast vs. scheduled-cast; staggered deployment; scheduling considerations; network load considerations; choosing a client boot method for deployment; unattended answer files; restricting who can receive images; choosing a delivery mechanism Design a zero-touch deployment strategy. This objective may include but is not limited to: designing and configuring task sequencing; unattended answer files; scheduling considerations; staggered deployment; network load considerations; restricting who can receive images Design a user state migration strategy. This objective may include but is not limited to: determining which user data and settings to preserve; local vs. remote storage considerations; determining mitigation plan for non-migrated applications; securing migrated data; testing designed strategy; wipe-and-load migration vs. side-by-side migration Designing Application Packages for Deployment Design a delivery or deployment strategy. This objective may include but is not limited to: auditing for prerequisites and minimum requirements; choosing a deployment method such as virtualized, Remote Desktop Services, Group Policy, or software distribution; server-based or client-based install; scheduling considerations; staggered deployment; network considerations; package creation standards Manage application compatibility. This objective may include but is not limited to: testing incompatibility; choosing a method for resolving incompatibility, such as upgrading, Remote Desktop Services, shim, or VDI; auditing incompatible software Identifying and Resolving Deployment and Client Configuration Issues Identify and resolve Internet Explorer issues. This objective may include but is not limited to: security zones; Web applications; advanced settings; Group Policy restrictions; certificates Identify and resolve Group Policy issues. This objective may include but is not limited to: delegation; inheritance; policies are not effective; blocking; permissions; loopback processing; user vs. computer settings; filtering; performance Identify and resolve networking issues. This objective may include but is not limited to: wireless; remote access; VPN; certificates; performance; IP communication; Windows Firewall Identify and resolve authentication and authorization issues. This objective may include but is not limited to: user rights; distinguishing between client-based and server-based issues; time synchronization (Kerberos)
