certifications DELL ?

Hello,
as part of my new job, my employer asked me to pass 3 certifications DELL (paid):

Foundation 2009 Desktop
Foundation 2009 laptop
Foundation 2009 Diagnosis

I received codes to connect and pass the accreditation.

By-cons, I do not know where to find training? My supervisor did not give me the CD.

-These certifications are difficult?

-I heard it was entitled to 3 transition, is this true?

Can you inform me please?

Thank you for your responses.
john

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Comments

Plantwiz

damsounet wrote: »

Hello,
as part of my new job, my employer asked me to pass 3 certifications DELL (paid):
....

I received codes to connect and pass the accreditation.

By-cons, I do not know where to find training? My supervisor did not give me the CD.

Can you inform me please?

Thank you for your responses.
john

Contact your Dell rep or actually the website will contain all the information. You should have received your login by now if you have 'codes' I don't recall receiving 'codes' but things may have changed.

damsounet

hello,
I received identifiers.
I know that we can pass the test 3 times before closing identifiers.
But I do not know if it uses 3 times IDs for the course, if after 3 times I can still login.

Plantwiz

damsounet wrote: »

hello,
I received identifiers.
I know that we can pass the test 3 times before closing identifiers.
But I do not know if it uses 3 times IDs for the course, if after 3 times I can still login.

As I mentioned, it's been a while...

What did Dell say when you asked them? There tech support or help support for their training portals, or have they removed it?

damsounet

I have IDs, but I've never connected again.

Do you know if there are courses on the dell website?

Plantwiz

damsounet wrote: »

I have IDs, but I've never connected again.

Do you know if there are courses on the dell website?

I think you are going to find it useful to get with your Boss and your Dell rep and get logged in to see what is going on.

Things should be pretty straight forward.

You're employer will be paying for all this, so you and he/she need to be clear on the expectations and the requirements. If he/she doesn't know, again, I recommend you should find the info on your Dell portal, that will contain the most current information. You probably have a rep you can contact about this as well...maybe not, but I'm fairly confident you'll find everything you need through your portal.

Plantwiz

I've not heard of 'foundation' exams...so maybe that is something new? Or perhaps you are not in the US and the exam is called something different.

But usually when people are discussion Dell exams it is something like:
Dell Certified Systems Expert - DCSE Certification Exam

http://dcse.dell.com/

damsounet

Yes I am in France.
Where is the course on the site?
Should I use my username and password required to access course?

If yes, how many times can I connect to the site to see the course?

Thank you

Plantwiz

damsounet wrote: »

Yes I am in France.
Where is the course on the site?
Should I use my username and password required to access course?

If yes, how many times can I connect to the site to see the course?

Thank you

Again,

I can recommend you speak with your Boss and your Dell representative. I posted links from Dell USA, so it is quite possible things are different in France.

It would be best for you to ask your Boss how to log on, or get the Dell contact from him/her so you can inquire with Dell yourself. It would be strange for an employer to not provide your with your account information as it sounds like your company has some sort of education account in place with Dell.

I don't know how Dell works in France, but I do know Dell and Microsoft both have different requirements and different programs offered in Europe that we do not have in the US.

I can only imagine you have a Dell contact to help straighten all this out for you.

I can only speak of my experiences, and I posted the links to the site I know of here. Things have changed over the years since I've been involved with the Dell training, so you need to ask your employer or your Dell contact for the information that applies to your situation.

Good luck.

buchatech

damsounet wrote: »

Hello,
as part of my new job, my employer asked me to pass 3 certifications DELL (paid):

Foundation 2009 Desktop
Foundation 2009 laptop
Foundation 2009 Diagnosis

I received codes to connect and pass the accreditation.

By-cons, I do not know where to find training? My supervisor did not give me the CD.

-These certifications are difficult?

-I heard it was entitled to 3 transition, is this true?

Can you inform me please?

Thank you for your responses.
john

There is no training for these DELL tests. These tests are pretty straight forward. They can be compared to open book tests. If you can search a manual to locate parts and articles on how to replace parts etc... then you will be good to go. I have passed the following tests:

Trusted Advisor for Field Service 2/8/2009
Point of Sale Product Certification 2/8/2009
Associate Server Certification V9.0 2/8/2009
Associate Server Certification V10.0 10/16/2008
Servers - PowerApp.BIG-IP 200 Product Certification 7/8/2008
Customer Handling Skills Certification 7/7/2008

These DELL certs are useful when you work in a DELL shop and need to call in for support. You can get escalated to a higher level support right away and or just tell them you already did the troubleshooting and you just need to order parts.

damsounet

hello,
thank you for your reply.
I contacted my boss told me that I could connect as I wanted with the IDs provided by DELL.
By cons, to pass the certification, I am entitled to 3 trials.

Good evening.

Plantwiz

damsounet wrote: »

hello,
thank you for your reply.
I contacted my boss told me that I could connect as I wanted with the IDs provided by DELL.
By cons, to pass the certification, I am entitled to 3 trials.

Good evening.

Cool!

Good luck!

damsounet

Thanks

damsounet

I wanted to know if it was possible to train on site before proceeding DELL certifications?
Practice tests to pass before the truths.