Dam? Wheres my cert?
garv221
Member Posts: 1,914
I read someone's post about not recieving their "proof of cert" in the mail, I just realized I have not gotten my MCP welcome kit? Its been since June 20th I believe. How long has it taken for you guys with Microsoft? 
Comments
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Webmaster
Admin Posts: 10,292 Admin
That is much longer than average (which used to be about 6 weeks tops) so you should contact MCPhelp@microsoft.com with the exam details (from your score report). They usually respond within 48 hours. -
garv221
Member Posts: 1,914
Thanks Johan.Webmaster wrote:That is much longer than average (which used to be about 6 weeks tops) so you should contact MCPhelp@microsoft.com with the exam details (from your score report). They usually respond within 48 hours.
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allylaurente
Member Posts: 131
Actually Garv, we have he same problem. I passed the first MS Exam (70-215) last June 21 and until now the Welcome Kit is still not in my hand.
I don't know if MS know my place (Philippines)
I've call MS and asked for assistance regarding my MCP Welcome Kit and they re-ordered again and again. I have two certs (215 and 270) and still my welcome kit is still shipped according to MCP Website.
On monday i'll sit for 218."...don't wait for miracles, be the miracle" - Bruce Almighty -
Ricka182
Member Posts: 3,359
M$ is screwy....I ordered mine, got it two days later.....although it was rainsoaked from falling out of the mailbox. I emailed, told them what happened, three days later, I got a new one.i remain, he who remains to be....
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garv221
Member Posts: 1,914
Ricka182 & allylaurente - You guys are on opposite sides of the spectrum huh?
I sent them an email & I'm actually not that concerned since I'll be getting my MCSA here before 05'. It would just be nice. 
Comptia's came quick like 2 weeks. MS is slacking! -
lazyart
Member Posts: 483
Hmm.. and I keep looking for mine and I sat 8/13. I think it's 8 weeks to the day. I'll request a resend I guess.I'm not a complete idiot... some parts are missing.
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mobri09
Users Awaiting Email Confirmation Posts: 723
Microsoft is extremely hard to get a hold of. If they respond to you i will be shocked.
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Webmaster
Admin Posts: 10,292 Admin
mobri09 wrote:Microsoft is extremely hard to get a hold of. If they respond to you i will be shocked. The opposite it true actually, if you send a message to that email address I posted earlier they usually respond within 48 hours. They are always extremely helpful and to the point, and a resend it never a problem.
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mobri09
Users Awaiting Email Confirmation Posts: 723
Thats great! We just had a big discussion on that in my Windows Xp class. The teacher said that its really hard to get a hold of Microsoft. I even know people that said the same. Glad thats not true.
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Webmaster
Admin Posts: 10,292 Admin
Well, I think it matters a great deal what information you supply in your message. If it is complete, and clear, and provide your MCP ID (if you received one), then they usually respond within a couple of days and take action within the week following.
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garv221
Member Posts: 1,914
Webmaster was right- I opened up Outlook this morning at work & an email was waiting for me to revierify my living address so they can re-send it. Thanks!
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sab4you
Member Posts: 66 ■■□□□□□□□□
I was very dissapointed by the appearance of the certification
I have other certifications that look pimp and dont mind framing and showing off, but the microsoft one looked so cheezy.
It would be nice if they offered a nice printed one on some good paper or something, heck even charge $5 for it and I woulda done it.
My microsoft cert stays in the welcome kit box
I heard some people like to include it in a folder when they interview - so I will probably do this next time I interview.
Just dissapointed because I wanted to be the computer nerd and frame them around my office
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tahjzhuan
Member Posts: 288 ■■■■□□□□□□
dude, where's my cert?
*rimshot*
*exits stage left with head hung down* -
lazyart
Member Posts: 483
I got a response back from MS today. Apparently I didnt request the welcome kit. Sure thought I did.. though it's odd that you should even have to. But hey, I'm just a tech...I'm not a complete idiot... some parts are missing.
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garv221
Member Posts: 1,914
Well I got my Welcome Kit Tuesday. Just a few days after emailing them, they rushed it to my house.
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Webmaster
Admin Posts: 10,292 Admin
Cool, I'm glad it worked out and that MS is still as prompt as I'm used to.
I agree, in the old days they'd just send it within 6 weeks after passing the exam. I guess they just want to make sure it gets send to the right address. I just happened to notice it when I passed the MCSA 2003 upgrade exam and was checking out the MCP site... finally I realized why I hadn't received my MCSA 2000 cert yet...lazyart wrote:though it's odd that you should even have to. -
allylaurente
Member Posts: 131
congrats for receiving your welcome kit.
mine is still not delivered. so i emailed them ang give alternate address."...don't wait for miracles, be the miracle" - Bruce Almighty -
lazyart
Member Posts: 483
Mine came yesterday. Yeah, cheesy is the right word for the certificate.I'm not a complete idiot... some parts are missing.
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Webmaster
Admin Posts: 10,292 Admin
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Drakonblayde
Member Posts: 542
I still frame all my certs no matter how ugly there are. Waiting on my CCNA now, hope it doesn't look like crap
MS took about 4 weeks to get my MCP to me and 3 for my MCSA, so not too bad = Marcus Drakonblayde
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allylaurente
Member Posts: 131
Finally... i got my welcome kit... Just only 12 days after giving them my alternate address. I'm so happy it came.
Like lazyart... i will frame this also.... "...don't wait for miracles, be the miracle" - Bruce Almighty
You got it. 
I agree, all good things should come in pairs