Options
Free/busy information in Outlook 2003
We have a couple of users who cannot see free/busy information for any other user. Daylight savings came into effect last week, but one user had this problem before and the other, after.
I have tried:
- New mail profile.
- New local profile (we dont have roaming profiles)
- Asked them to try a different machine.
- Disabled Cached Exchange Mode (have read this can cause problems with free/busy info).
- 12 months of free/busy info is being published and being updated on the server every 15 minutes.
- Users have full access to their mailbox.
- Time zone is right (System time is OK)
- Moved their mailboxes back and forth between servers and storage groups.
- Problem occurs when they try viewing the info in Citrix too.
I am pulling my hair out at this (dont want to lose too many). Anyone have any ideas?
I have tried:
- New mail profile.
- New local profile (we dont have roaming profiles)
- Asked them to try a different machine.
- Disabled Cached Exchange Mode (have read this can cause problems with free/busy info).
- 12 months of free/busy info is being published and being updated on the server every 15 minutes.
- Users have full access to their mailbox.
- Time zone is right (System time is OK)
- Moved their mailboxes back and forth between servers and storage groups.
- Problem occurs when they try viewing the info in Citrix too.
I am pulling my hair out at this (dont want to lose too many). Anyone have any ideas?
Comments
-
Options
blargoe
Member Posts: 4,174 ■■■■■■■■■□
Exchange server version? Outlook version?
Are these users located on the same mailbox server? Anything reported in application log?IT guy since 12/00
Recent: 11/2019 - RHCSA (RHEL 7); 2/2019 - Updated VCP to 6.5 (just a few days before VMware discontinued the re-cert policy...)
Working on: RHCE/Ansible
Future: Probably continued Red Hat Immersion, Possibly VCAP Design, or maybe a completely different path. Depends on job demands... -
Options
Essendon
Member Posts: 4,546 ■■■■■■■■■■
Sorry, I should added that info folks.
- They cant view in OWA either.
- Exchange Server 2003 and Outlook 2003.
- They are on the same Exchange box.
- On the Exchange box, there are more than a few replication errors, same event id though. Gets repeated every 5 minutes.
Error 0x8004010f occurred while processing a replication event.
Folder: (3-7) NON_IPM_SUBTREE\SCHEDULE+ FREE BUSY\EX:/o=ABC/ou=SOMETHING
- No other users on this server have problems with free/busy information.
-
Options
unsupported
Member Posts: 192
On the clients having the problem launch outlook from the command line 'outlook /cleanfreebusy'. This will force Outlook to update calendar information from the server. It's worked for me in the past.
Good luck.-un
“We build our computer (systems) the way we build our cities: over time, without a plan, on top of ruins” - Ellen Ullman -
Options
HeroPsycho
Inactive Imported Users Posts: 1,940
Have you checked the permissions on the free/busy Public folder?Good luck to all!
