Resume review time

Tin_Man

I haven't been getting many hits on my resume so I think a critique is needed... Thanks in advance


Education:
XYZ College • Somewhere, NH • April 2002
Computer Science

Certifications:
MCSE: Security - Microsoft Certified Systems Engineer Windows Server 2003
MCSA: Security - Microsoft Certified Systems Administrator Windows Server 2003
MCP - Microsoft Certified Professional
CompTIA Security+ Professional
CompTIA Network+ Professional
CompTIA A+ Professional

Experience:

XYA• Not Here, NH • Jan 2008 – Present • System Administrator

• Manage Windows 2003 file server, Active Directory, WINS, PDC, DHCP, DNS & Exchange Servers
• Administer Microsoft Windows 2000/2003 Servers, Microsoft Workstations XP/2000, and network security devices
• Managed and trained technical staff in the deployment of new Dell desktops, laptops, & workstations, including performing Ghost v10 hardware imaging creation for XP OS installations.
• Troubleshooting Active Directory replication problems.
• Maintain network connectivity for Dell Servers and IBM Netfinity Servers
• Maintain IT equipment inventory, including asset and inventory management, recording and analysis of equipment costs. Prepare charts and diagrams outlining network operation
• Experienced in basic configuration setup of Cisco Catalyst switches 2900/3500 and 3825 series Routers
• Maintain routers, switches from Cisco and other manufacturers in a mission critical, 24x7x365 high-availability secure environment
• Implementation and support of Microsoft SUS and WSUS 2.x/3.x patch management technologies used for monthly Microsoft Windows server patching. Automated using Active Directory Group Policy Objects
• Responsible for hardware and software applications for workstations, servers, and network data communications. Collaborated with executive management and department leaders to assess network capacity needs
• Installation of network printers, switches and VOIP phones throughout the company
• Troubleshoot, repair and maintain systems and operations; develop system and implementation plans, and continue follow-up
• Load and configure operating systems, and install applications per customer change requests

XYZ • Localhost JI • Oct 2004 – Jan 2008 • Network Analyst

• Team leader on several projects leading a team of 6 people at time to ensure tasks were completed on time and under budget
• Responsible for installation and maintenance of servers and networking hardware/software. Account and security management of Active Directory, user profiles, user account policies
• Implemented new policy using Active Directory for USB Lockdown for Mass Storage
• Project lead on migrating 106 Elementary & 10 High school’s to an XP environment, 3 months ahead of schedule saving $20,000 in costs
• Perform file recoveries, restores, and archives. Monitor server and workstation logs and network to verify and check for error conditions
• Handle all hardware rollouts, replace all old pc's, build an image for training class using Ghost vs. 11
• Installed and maintained Windows 2003 Server acting in a file and print server role
• Assist in the testing and deployment of new network hardware and software solutions. Update all systems as required
• Provide project leadership on assignments with a solid understanding of the ‘big picture’
• Monitor and schedule network backups and check logs to verify backups were completed successfully
• Provide system integrity, integration, administration, security through firewalls, access and maintenance
• Troubleshoot, repair, maintain and stabilize malfunctions and/or errors; test hardware systems-circuits, cables, boards and modules

XYZ • TCP/IP, WF • Jan 2004 - Aug 2004 • Technical Support Agent

• Macintosh support for problem isolation, resolution, and follow up for desktop (both hardware and software) and enterprise applications, local/networking printing, e-mail, connectivity, remote access, and hardware issues.
• Managed customer service calls. Network, operating systems, and hardware installation support.
• Troubleshooting Windows/MAC OS. Call notes data entry. Maintained internal database information for use of personnel.
• Provided telephone/email support to over 50-60 users daily on helpdesk issues
• Trouble shot network connectivity, network printing and user access issues.
• Planned, developed, and led interactive skill-building software training classes for clients and personnel.
• Provided software training on an individual and small group basis within a classroom setting.
• Played a key role in ensuring a proficient workforce and significantly reducing system downtime

veritas_libertas

Tin_Man wrote: »

Certifications:
MCSE: Security - Microsoft Certified Systems Engineer Windows Server 2003
MCSA: Security - Microsoft Certified Systems Administrator Windows Server 2003
MCP - Microsoft Certified Professional
CompTIA Security+ Professional
CompTIA Network+ Professional
CompTIA A+ Professional

I think MCP is kinda redundant since it counts for any of the certs in the MCSE family. The MCSA may also be a little redundant. Where have you been posting your resume on? I prefer Monster for the most part.