Open Source Web Based Remote Desktop

the_Grinch

Basically, I am looking for a way to set it up so our users can go to an internal web address and then allow us to remotely takeover their machine without installing any software. Anybody know of some open source software that would let me do that?

Hyper-Me

Windows?

If you're techs are running Vista or newer you can offer unsolicited remote assistance.

dynamik

You want something like Log-Me-In on your LAN? Not that I'm aware of. RDP or VNC should come close to what you need though.

msteinhilber

I've been working on something like this for our own IT department. You could get creative with UltraVNC Single Click where you can customize it to your preferences and allow access to an executable that removes itself when the connection is finished. It has limitations over that which a typical VNC session supports and only functions by working as a reverse connection where your client PC that run's the app connects to your desired workstation you will control the session through.

Single Click - UltraVNC: Remote Support Software, Remote Support tool,Remote Desktop Control, Remote Access Software, PC Remote Control

dynamik

msteinhilber wrote: »

I've been working on something like this for our own IT department. You could get creative with UltraVNC Single Click where you can customize it to your preferences and allow access to an executable that removes itself when the connection is finished. It has limitations over that which a typical VNC session supports and only functions by working as a reverse connection where your client PC that run's the app connects to your desired workstation you will control the session through.

Single Click - UltraVNC: Remote Support Software, Remote Support tool,Remote Desktop Control, Remote Access Software, PC Remote Control

Nice info

RobertKaucher

I use a combination of LANSweper and TightVNC with a custome script. I use LANSweeper to determine their computer name (I search their username then click the PC) and if they do not have TinghtVNC installed already I run my install script and then connect. Even though we are a small firm I always ask for permission before I connect to an employees workstation so that they are sure I have respect for their privecy and would not abuse it. So I just leave it installed. Even though we are a small shop being a factory we have lots of stairs...

I'm sure it would not be hard to write a script that would uninstall the VNC Service after the support person finishes the session.

UnixGeek

msteinhilber wrote: »

I've been working on something like this for our own IT department. You could get creative with UltraVNC Single Click where you can customize it to your preferences and allow access to an executable that removes itself when the connection is finished. It has limitations over that which a typical VNC session supports and only functions by working as a reverse connection where your client PC that run's the app connects to your desired workstation you will control the session through.

Single Click - UltraVNC: Remote Support Software, Remote Support tool,Remote Desktop Control, Remote Access Software, PC Remote Control

I use this. Took a little time to set up, but now I can email customers a link to an exe, have them double-click, and I'm in.

veritas_libertas

UnixGeek wrote: »

I use this. Took a little time to set up, but now I can email customers a link to an exe, have them double-click, and I'm in.

I tried to figure it out before and never had any luck.

Zartanasaurus

RobertKaucher wrote: »

Even though we are a small firm I always ask for permission before I connect to an employees workstation so that they are sure I have respect for their privecy and would not abuse it.

But you get better stories if you just blast in unannounced!

When I used to work for the city government, I was on a support call for the police department. I remoted into her computer which had picture evidence of child pornography that they had seized from a suspect...

Hyper-Me

Pshh....I just copy notmyfault.exe over to their C drive and run it using psexec so their system BSoDs and reboots and they dont know whats going on.

NightShade03

If you are looking for a paid solution with support Logmein Rescue will do what you're looking for as well. Just email the client (or let them go to the logmein portal) enter a pin number and you are in. It's pretty reasonably priced and we use it at work.