azaghul wrote: » Just having a look through the CIPT1 study guide and noticed that the section on day-to-day administration of CUCM seems a bit on the lite side. I've noticed that Global Knowledge have courses on CUCM admin (ACUCW1 & 2), but they are a lot out of my price range. hxxp://www.globalknowledge.com/training/category.asp?pageid=9&catid=206&country=United+States I've the old Configuring CCM 4.x & Unity step-by-step book, can anyone recommend some reading for CUCM v5.x and above? Cheers, Dave