How can I keep track of every call made on callmanager?
mrblackmamba343
Inactive Imported Users Posts: 136
How can I export placed calls on my phone to a text file? and how can I also keep track of every call made on callmanager?
Comments
-
pitviper
Member Posts: 1,376 ■■■■■■■□□□
Have you looked at the CDR analysis and reporting tool?
If not, try this:
Cisco Unified Communications Manager CDR Analysis and Reporting Administration Guide for Release 7.0(1) - Cisco SystemsCCNP:Collaboration, CCNP:R&S, CCNA:S, CCNA:V, CCNA, CCENT -
mrblackmamba343
Inactive Imported Users Posts: 136
Have you looked at the CDR analysis and reporting tool?
If not, try this:
Cisco Unified Communications Manager CDR Analysis and Reporting Administration Guide for Release 7.0(1) - Cisco Systems
Currently CDR Enabled Flag and CDR Log Calls with Zero Duration Flag are set to false, do I set them to true in the enterprise parameters? -
pitviper
Member Posts: 1,376 ■■■■■■■□□□
Production, or Lab? If the answer is lab then go for it! If not definately read up first - It could potentioally choke your server depending on call volume, and how you set it up.
Config steps here:
Cisco Unified Communications Manager CDR Analysis and Reporting Administration Guide for Release 7.0(1) - Configuring the CDR Analysis and Reporting Tool [Cisco Unified Communications Manager (CallManager)] - Cisco SystemsCCNP:Collaboration, CCNP:R&S, CCNA:S, CCNA:V, CCNA, CCENT -
mrblackmamba343
Inactive Imported Users Posts: 136
Production, or Lab? If the answer is lab then go for it! If not definately read up first - It could potentioally choke your server depending on call volume, and how you set it up.
Config steps here:
Cisco Unified Communications Manager CDR Analysis and Reporting Administration Guide for Release 7.0(1) - Configuring the CDR Analysis and Reporting Tool [Cisco Unified Communications Manager (CallManager)] - Cisco Systems
Does this work for cucm6 as well? -
pitviper
Member Posts: 1,376 ■■■■■■■□□□
mrblackmamba343 wrote: »Does this work for cucm6 as well?
Do a quick search on Cisco.com - They have a different version of the same guide for CUCM 6.0, CUCMBE 6.0 and so on. Should be the same but then again I never tried it on 6
CCNP:Collaboration, CCNP:R&S, CCNA:S, CCNA:V, CCNA, CCENT -
nice343
Member Posts: 391
Do a quick search on Cisco.com - They have a different version of the same guide for CUCM 6.0, CUCMBE 6.0 and so on. Should be the same but then again I never tried it on 6
Is there a way I can pull the log on a cisco phone that says placed calls, received calls directly from the phone?My daily blog about IT and tech stuff
http://techintuition.com/ -
laidbackfreak
Member Posts: 991
Is there a way I can pull the log on a cisco phone that says placed calls, received calls directly from the phone?
If I'm correct in my thinking, then no you cant, the information is held in a databse on the publisher.
You can use third party applications to pull the information from there, if you dont want to use Cisco's.if I say something that can be taken one of two ways and one of them offends, I usually mean the other one :-)
