How can I keep track of every call made on callmanager?

How can I export placed calls on my phone to a text file? and how can I also keep track of every call made on callmanager?

Find more posts tagged with

Comments

pitviper

Have you looked at the CDR analysis and reporting tool?

If not, try this:

Cisco Unified Communications Manager CDR Analysis and Reporting Administration Guide for Release 7.0(1) - Cisco Systems

mrblackmamba343

pitviper wrote: »

Have you looked at the CDR analysis and reporting tool?

If not, try this:

Cisco Unified Communications Manager CDR Analysis and Reporting Administration Guide for Release 7.0(1) - Cisco Systems

Currently CDR Enabled Flag and CDR Log Calls with Zero Duration Flag are set to false, do I set them to true in the enterprise parameters?

pitviper

Production, or Lab? If the answer is lab then go for it! If not definately read up first - It could potentioally choke your server depending on call volume, and how you set it up.

Config steps here:

Cisco Unified Communications Manager CDR Analysis and Reporting Administration Guide for Release 7.0(1) - Configuring the CDR Analysis and Reporting Tool [Cisco Unified Communications Manager (CallManager)] - Cisco Systems

mrblackmamba343

pitviper wrote: »

Production, or Lab? If the answer is lab then go for it! If not definately read up first - It could potentioally choke your server depending on call volume, and how you set it up.

Config steps here:

Cisco Unified Communications Manager CDR Analysis and Reporting Administration Guide for Release 7.0(1) - Configuring the CDR Analysis and Reporting Tool [Cisco Unified Communications Manager (CallManager)] - Cisco Systems

Does this work for cucm6 as well?

pitviper

mrblackmamba343 wrote: »

Does this work for cucm6 as well?

Do a quick search on Cisco.com - They have a different version of the same guide for CUCM 6.0, CUCMBE 6.0 and so on. Should be the same but then again I never tried it on 6

nice343

pitviper wrote: »

Do a quick search on Cisco.com - They have a different version of the same guide for CUCM 6.0, CUCMBE 6.0 and so on. Should be the same but then again I never tried it on 6

Is there a way I can pull the log on a cisco phone that says placed calls, received calls directly from the phone?

laidbackfreak

nice343 wrote: »

Is there a way I can pull the log on a cisco phone that says placed calls, received calls directly from the phone?

If I'm correct in my thinking, then no you cant, the information is held in a databse on the publisher.
You can use third party applications to pull the information from there, if you dont want to use Cisco's.