Good open source trouble ticketing system for small business

Hey guys,

I've got a client who is very small (one IT guy, four locations, maybe 50 systems total) who needs to implement a trouble ticketing system. His budget is very small so going open-source would be ideal. I know that there are dozens of solutions out there but I don't have the time or inclination to vet them on his behalf. I was hoping that some of you guys might be able to vouch for some of the free solutions out there.

Thanks for any recommendations!

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Comments

Spiceworks or use SharePoint if he already has it setup.

FadeToBright wrote: »

Spiceworks or use SharePoint if he already has it setup.

I second those.

veritas_libertas

Spiceworks!

Thanks guys, great recommendation. I just forwarded your sentiments to my client and he is pleased.

((otrs)): IT Service Management (ITSM)

Web Help Desk (Help Desk Software by Web Help Desk) is free for a single tech.

OTRS::Open Source Trouble Ticket System - Service Support System::Welcome!

Its free and works great in our environment

RT (Request Tracker)

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