I am hoping my company takes a risk on me in tier 3 / specialist position. I have been working on ITIL and ISO certs lately, since it mirrors up to what I actually do. Not sure it will pay off, but I gotta do something right?
I have the ITIL® Service Capability: Operational Support and Analysis boot camp coming up in August. I decided to bite the bullet and pay for the education, since my company won't
Any ideas? I am probably going to have to be a lifer and hope for a handout.