NM-8A/S module is not displaying on show ip int brief.

thehourman

I just received the NM-8A/S module for my 2620 router. I installed it and powered on the router, and the module's led turns on, as well.

When I logged in, and execute the command show ip int brief, the only interface I can see is the fa0/0 of the 2620.
Btw, the router does not have any config at all.

Did I get a faulty module again?

Here some part of the bootup of the my 2620

Cisco Internetwork Operating System Software
IOS (tm) C2600 Software (C2600-I-M), Version 12.3(22), RELEASE SOFTWARE (fc2)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2007 by cisco Systems, Inc.
Compiled Wed 24-Jan-07 16:48 by ccai
Image text-base: 0x80008098, data-base: 0x80CEA424

cisco 2620 (MPC860) processor (revision 0x00) with 27648K/5120K bytes of memory.
Processor board ID JAD06170A1P (656604760)
M860 processor: part number 0, mask 49
Bridging software.
X.25 software, Version 3.0.0.
1 FastEthernet/IEEE 802.3 interface(s)
32K bytes of non-volatile configuration memory.
8192K bytes of processor board System flash (Read/Write)

interface Serial1/0
          ^
% Invalid input detected at '^' marker.

 no ip address
% Incomplete command.

 shutdown
  ^
% Invalid input detected at '^' marker.

interface Serial1/1
          ^
% Invalid input detected at '^' marker.

 no ip address
% Incomplete command.

 shutdown
  ^
% Invalid input detected at '^' marker.

interface Serial1/2
          ^
% Invalid input detected at '^' marker.

 no ip address
% Incomplete command.

 shutdown
  ^
% Invalid input detected at '^' marker.

interface Serial1/3
          ^
% Invalid input detected at '^' marker.

 no ip address
% Incomplete command.

 shutdown
  ^
% Invalid input detected at '^' marker.



Press RETURN to get started!

Bad Hardware in bay/slot/sub_slot = 1/-1/-1

*Mar  1 00:00:07.471: %PA-3-NOTSUPPORTED: PA in slot1 (Unknown (type 0)) is not supported on this im
age.
           Please issue "show diag" in fully loaded IOS image
           to get the PA's information and verify if it is supported
           by this image, a newer version may be needed.
*Mar  1 00:00:09.723: %LINK-3-UPDOWN: Interface FastEthernet0/0, changed state to up
*Mar  1 00:00:10.891: %LINEPROTO-5-UPDOWN: Line protocol on Interface FastEthernet0/0, changed state
 to down
*Mar  1 00:00:11.647: %SYS-5-CONFIG_I: Configured from memory by console
*Mar  1 00:00:12.279: %LINK-5-CHANGED: Interface FastEthernet0/0, changed state to administratively
down
*Mar  1 00:00:13.923: %SYS-5-RESTART: System restarted --
Cisco Internetwork Operating System Software
IOS (tm) C2600 Software (C2600-I-M), Version 12.3(22), RELEASE SOFTWARE (fc2)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2007 by cisco Systems, Inc.
Compiled Wed

Here is the show diag:

Router#show diag
Slot 0:
        C2620 1FE Mainboard Port adapter, 1 port
        Port adapter is analyzed
        Port adapter insertion time unknown
        EEPROM contents at hardware discovery:
        Hardware Revision        : 0.0
        PCB Serial Number        : JAD06170A1P (656604760)
        Part Number              : 73-2843-11
        RMA History              : 00
        RMA Number               : 0-0-0-0
        Board Revision           : A0
        Deviation Number         : 0-0
        Product (FRU) Number     : C2620 - 1FE
        EEPROM format version 4
        EEPROM contents (hex):
          0x00: 04 FF 40 00 94 41 00 00 C1 17 4A 41 44 30 36 31
          0x10: 37 30 41 31 50 20 28 36 35 36 36 30 34 37 36 30
          0x20: 29 82 49 0B 1B 0B 04 00 81 00 00 00 00 42 41 30
          0x30: 80 00 00 00 00 FF FF FF FF FF FF FF FF FF FF FF
          0x40: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
          0x50: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
          0x60: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
          0x70: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF

Slot 1:
        Unknown (type 0) Port adapter
        Port adapter is disabled
        Port adapter insertion time unknown
        EEPROM contents at hardware discovery:
        Hardware revision 0.0           Board revision UNKNOWN
        Serial number     0             Part number    00-0000-00
        FRU Part Number:  PA-1FE-TX-nISL=

        Test history      0x0           RMA number     00-00-00
        EEPROM format version 0
        EEPROM contents (hex):
          0x00: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
          0x10: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00


Router#Bad Hardware in bay/slot/sub_slot = 1/-1/-1

tiersten

Try reseating the NM. If that doesn't work then try the NM in another router. Cisco lists the NM-8A/S as being supported in all IOS versions so it isn't that.

thehourman

Ok, I tried to reseat the module, but I still getting the same problem.
I put the module on my other 2620 and it is working now.

Also, how do I check if the router interface is faulty on 2511 router?
EDIT:
When I plugged the serial cable on 2511 s1 to nm-8a/s on 2620(dce) everything works; but when I moved the dte to s0 on 2511, the interface goes down down. I know that is physical issue.
The cable works on 2511 s1, but not on s0. The ip subnet I used is 192.168.10.0/24.
The only thing I could think of is the 2511 s0 interface is faulty.

I'm gonna try to ping my WICs let see if that works.

notgoing2fail

Dude are you serious? Maybe there's a problem with the router?


There is no way we are going through this again! LOL!!!

thehourman

The 1st router has problem, because when I moved the module to the other 2620 it worked.

Anyways is there a command to check if my 2511 s0 is working?
It looks like it working but the when it is connected to other router it always down/down.
I just want to make sure that the serial0 is dead.