Hi All,
Some of you may remember a thread I started a week or so ago about not being able to find serial interfaces on my routers. (two which I bought through ebay!) Well I still havent managed to get them working and the person I bought them from isnt replying to my emails

So I wanted to ask you all, Should I contact cisco about getting the routers fixed? (They are two 2503 models) or should I try upgrading the IOS.(currently running 11.2) Even though the guy whom I bought it from said they worked fine when he was using them for this CCNP preparations.
To sum up the problem. the following is what I get when I type in "show ip interface brief"
Router#show ip interface brief
Interface IP-Address OK? Method Status Protocol
BRI0 unassigned YES unset administratively down down
BRI0:1 unassigned YES unset administratively down down
BRI0:2 unassigned YES unset administratively down down
Ethernet0 unassigned YES unset administratively down down
Any help or advice that can be given is much appreciated. Thanks.