Router doesn't respond to keyboard strokes

alenabi

Hi there ,

I'm trying to connect to my Access-Server through console cable using putty , the router boots fine but doesn't respond to keyboard strokes even a break doesn't help , i have tried so many devices and the same problem exist.I'm using the correct console settings . i'm searching for a solution since 12 days and i can find nothing, any help ??????

This is the output of one of the devices :

System Bootstrap, Version 5.2(8a), RELEASE SOFTWARE
Copyright © 1986-1995 by cisco Systems
2500 processor with 2048 Kbytes of main memory

F3: 7916604+123624+619980 at 0x3000060

Restricted Rights Legend

Use, duplication, or disclosure by the Government is
subject to restrictions as set forth in subparagraph
© of the Commercial Computer Software - Restricted
Rights clause at FAR sec. 52.227-19 and subparagraph
© (1) (ii) of the Rights in Technical Data and Computer
Software clause at DFARS sec. 252.227-7013.

cisco Systems, Inc.
170 West Tasman Drive
San Jose, California 95134-1706



Cisco Internetwork Operating System Software
IOS ™ 2500 Software (C2500-I-L), Version 12.1(27b), RELEASE SOFTWARE (fc1)
Copyright © 1986-2005 by cisco Systems, Inc.
Compiled Tue 16-Aug-05 22:38 by pwade
Image text-base: 0x03041FDC, data-base: 0x00001000

cisco 2511 (68030) processor (revision D) with 2048K/2048K bytes of memory.
Processor board ID 03324779, with hardware revision 00000000
Bridging software.
X.25 software, Version 3.0.0.
1 Ethernet/IEEE 802.3 interface(s)
2 Serial network interface(s)
16 terminal line(s)
32K bytes of non-volatile configuration memory.
8192K bytes of processor board System flash (Read ONLY)



Press RETURN to get started!


00:00:05: %LINK-3-UPDOWN: Interface Ethernet0, changed state to up
00:00:06: %LINK-3-UPDOWN: Interface Serial0, changed state to down
00:00:06: %LINK-3-UPDOWN: Interface Serial1, changed state to down
00:00:14: %LINEPROTO-5-UPDOWN: Line protocol on Interface Ethernet0, changed state to down
00:00:18: %LINK-5-CHANGED: Interface Ethernet0, changed state to administratively down
00:00:19: %LINK-5-CHANGED: Interface Serial0, changed state to administratively down
00:00:19: %SYS-5-CONFIG_I: Configured from memory by console
00:00:19: %LINK-5-CHANGED: Interface Serial1, changed state to administratively down
00:00:20: %LINEPROTO-5-UPDOWN: Line protocol on Interface Serial0, changed state to down
00:00:22: %LINEPROTO-5-UPDOWN: Line protocol on Interface Serial1, changed state to down
00:01:03: %SYS-5-RESTART: System restarted --
Cisco Internetwork Operating System Software
IOS ™ 2500 Software (C2500-I-L), Version 12.1(27b), RELEASE SOFTWARE (fc1)
Copyright © 1986-2005 by cisco Systems, Inc.
Compiled Tue 16-Aug-05 22:38 by pwade

gorebrush

You say you've tried other devices?

You mean *any* cisco device you've tried doesnt work?

Have you ruled out the rollover console cable you are using?

alenabi

gorebrush wrote: »

You say you've tried other devices?

You mean *any* cisco device you've tried doesnt work?

Have you ruled out the rollover console cable you are using?

Hi

Thanks for the reply ,

yes other cisco devices and doesn't work and i have only one console cable which is new.

bcall64

alenabi wrote: »

Hi

Thanks for the reply ,

yes other cisco devices and doesn't work and i have only one console cable which is new.

If you have the right tools you can put a new end on the console cable.

Netwurk

To eliminate putty as a possible culprit, try using hyperterminal or teraterm

Tera Term Home Page

And make sure you are set to

Bits per sec : 9600
Data bits : 8
Parity : none
Stop bits : 1
Flow control : none

Applying Correct Terminal Emulator Settings for Console Connections [Asynchronous Connections] - Cisco Systems

alenabi

The problem was a bad console cable.

Thanks a lot.