I have an entry level position in Cleveland, Ohio for an IT Systems Analyst. The job entails going through event logs and managing backups using Microsoft DPM and Symantec Backup Exec. Good on the job training is available for someone who has good troubleshooting skills, knowledge of networking and Windows systems, and a desire to learn. Here is the description of the job. Apply to
careers@jurinnov.com
SCOPE:
Responsible primarily for log review, backup monitoring, tape cataloging, and troubleshooting. This position primarily involves reviewing server and backup logs and fixing or escalating issues that are found. Secondarily, the position provides support for desktop hardware and software, including PCs, printers, laptops, peripherals, and handheld devices.
REQUIRED ABILITIES:
• Knowledge of backup rotations and experience with backup programs including Backup Exec and Microsoft Data Protection Manager.
• Understanding of basic Windows Server 2003 and Server 2008 troubleshooting.
• Understanding of software inventory tools such as SMS and the Microsoft System Center suite as well as patch management tools like WSUS.
• Strong knowledge of Windows XP Professional, file and printer sharing, IP addressing, and Microsoft Office including Microsoft Visio.
• Able to construct system diagrams and schematics using Microsoft Visio.
• Capable of network and software configuration, optimizing desktop system performance, and resolution of issues from start to finish while maintaining good communication with end users and management.
• Able to provide off-hours support for critical pages during assigned weeks.
• Able to read, understand, and create technical manuals and process documentation and communicate effectively and professionally.
• Excellent customer service skills
• Ability to follow instructions to produce desired results
• Experience with imaging tools.
• Ability to remain calm and courteous in challenging situations
REQUIRED EDUCATION/CERTIFICATION:
Associate degree in Information Systems or a related area
MCTS, MCDST, A+, or Network+ preferred.