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Laptop only boots with dvd in drive
Weird issue with HP 4510s laptop. End user called to say he was getting a disk error message. Since he is 50 miles away, I walked him through going into the BIOs and run a HD test. Test says HD bad or cannot be found. Great, Im making a drive to his office.
As I was grabbing a new HD and laptop just in case, he calls back. Says when he puts in a dvd with movies in it, the computer works. Im like WTF? I pop up logmein, and sure enough there he is. You take the dvd out and reboot, and says HD can't be found.
BIOs passes the HD test only if a disc is in the drive, otherwise it says bad HD.
Anyone run across this one before?
As I was grabbing a new HD and laptop just in case, he calls back. Says when he puts in a dvd with movies in it, the computer works. Im like WTF? I pop up logmein, and sure enough there he is. You take the dvd out and reboot, and says HD can't be found.
BIOs passes the HD test only if a disc is in the drive, otherwise it says bad HD.
Anyone run across this one before?
Comments
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Optionstiersten Member Posts: 4,505Never heard of this problem before.
I'd assume that something is badly broken with the SATA/PATA bus or the HDD/DVD inside the laptop. -
OptionsDevilsbane Member Posts: 4,214 ■■■■■■■■□□I've also never heard of this.
Out of curiosity, does it work with a CD?Decide what to be and go be it. -
OptionsBokeh Member Posts: 1,636 ■■■■■■■□□□Ill have him give it a try with a CD as well. Will let you know.
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OptionsRobertKaucher Member Posts: 4,299 ■■■■■■■■■■I can't say it was the exact same issue, but I did have this on a very old Pentium III system that would not boot w/o a CD in the drive. It was far too old fo rme to worry about, though. Have you tried resetting the BIOS to defaults?
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OptionsDevilsbane Member Posts: 4,214 ■■■■■■■■□□Did you ever investigate this?
Also, nice pic RK.Decide what to be and go be it. -
OptionsBokeh Member Posts: 1,636 ■■■■■■■□□□I have calls back into the end user. We did reset back to factory defaults, had same issue. Havent heard back yet if he tried with a normal cd.