Exchange 2010 - End-User Changes

Hello Peeps,

I need your help specially the ones who work with Exchange 2010. We are currently migrating from Exchange 2003 to 2010 (parallel environment) and I'm creating a FAQ document to be handed to our users whose mailboxes will be moved (group by group move). This FAQ document will focus on the changes that end users might see once their mailboxes are in Exchange 2010. Although we have pilots that are throwing in the changes that they notice, I need more specially from the Pros like you. You could suggest something and I'll just test if that's applicable in our environment. We're using Outlook 2007 (most likely be in Office 2010 before year 2012 but that's a different story).

By the way. I am not the Exchange admin - I'm a Service Desk Specialist but I will do my best to add more information if required. I'm currently studying for the 70-662 anyway.

Any help is appreciated. Thanks guys!

Find more posts tagged with

Comments

forkvoid

Why not request to be migrated first, so you can write the handout from personal experience?

ayori

Thanks for the reply. Sorry if I didn't mention - I'm actually on Exchange 2010 already and I barely noticed any change. I don't use Outlook that much though aside from basic emailing and calendaring.

Here's an example FAQ item (subject to wording changes):
[FONT=&quot]Q: When I forward a meeting invitation, the meeting organizer receives a notification that I have done so.[/FONT]
[FONT=&quot]A:[/FONT][FONT=&quot] This is by design in Exchange 2010. This feature allows the meeting organizer to be aware of any invitees that might have been added to the meeting as a result of another invitee forwarding the meeting invite. [/FONT]
[FONT=&quot] [/FONT]
[FONT=&quot]Example: User A sends a meeting invite to User B and User C. User C then forwards that invite to User D. The Exchange 2010 system will automatically send a notification to User A stating that User D is now part of the meeting invite.[/FONT]

it_consultant

I think you already said it, you barely noticed any change. If they are running anything other than Outlook 2010 then there are going to be very few changes. If you are running outlook 2010 then if you have archiving enabled, they will have a new entry in there folder tree that corresponds to there archive mailbox.

The most obvious changes are with Outlook Web App, which is approximately 1 billion times better than OWA 2003. The best feature is that people can use Outlook Web App in Firefox and Safari - home users with Macs will still be able to use exchange.

Another change is that assuming you have a properly configured auto discover record, setting up outlook 2010 with RPC/HTTP (Outlook Anywhere) is very, very, easy. Outlook 2007 and below will be about the same.