Written Assessment State IT Jobs

Do anybody know how I can study for a written assessment for an Network Services Technician position. I don't really know what kind of questions they will be asking. Thanks

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Comments

colemic

Your best bet would probably be to study Net+ training materials. Without any more info, that's what I would do. Good luck on getting the position!

jamesbrown

colemic wrote: »

Your best bet would probably be to study Net+ training materials. Without any more info, that's what I would do. Good luck on getting the position!

There is some first-line Help desk support,Documentation of problem in trouble ticket system,LAN connectivity issues,Password reset,troubleshooting desktop and laptops,monitor print, and fax, network problem relating to cabling or workstation equipment, upgrading and installing data procesing equipment, monitor data processing/telecommunications systems, works with other help desk staff. How can I prepare for this written assessment? Thanks for your help.

eansdad

If it is like NJ then it has nothing to do with PCs/networking but more electric and telcom. Not sure why except that NJ sucks.

SteveLord

I'm a state employee for Iowa. Even though I know a lot of people, they're all old timers so I've no idea if we even do that kind of thing.

I would assume your customer support skills would be very important. Interaction, prioritizing and elevating.

jamesbrown

Actually, should study more on telecommunication because that's my weak spot. I have server, exchange, AD, workstation support. What do I need to study on about telecommunication? Links will be okay?

jamesbrown

SteveLord wrote: »

I'm a state employee for Iowa. Even though I know a lot of people, they're all old timers so I've no idea if we even do that kind of thing.

I would assume your customer support skills would be very important. Interaction, prioritizing and elevating.

Actually, should study more on telecommunication because that's my weak spot. I have server, exchange, AD, workstation support. What do I need to study on about telecommunication? Links will be okay?