Salary Required?¿

chaoticjacketchaoticjacket Posts: 22Member ■□□□□□□□□□
Alot of jobs are requiring me to ask for a certain amount. What do you guys think I should put down/Im worth. This is the Cover letter and resume I'm submitting to jobs


To whom it may concern,



My name is Charles and I’m inquiring about the example position thats post on example.com. I am writing to you because I believe my training, experience, and proven ability will allow me to significantly contribute to your company's operations. I was HIPAA (Health Insurance Portability & Accountability Act) extensively trained at Connextions Inc. so that may put your privacy concerns at ease. I am looking for an opportunity starting in January. As It stands I have achieved my A+, Internet & Computing Core (IC3), MCP: Windows XP, MCTS: Network Infrastructure, and MCTS: Active Directory but by the beginning of January I will also have my MCITP (Microsoft Certified IT professional). My anticipated graduation is January ’11.

In reviewing the attached resume, you will note that I have acquired valuable experience in many facets of troubleshooting, installations, and maintenance for various desktop operations, servers, hardware, and software. I also have excellent oral communication skills in a high call volume environment working with several different trouble ticketing systems such as Remedy (TTS), Ebox and several data systems like ACSR, CableData, including medical systems such as RxClaims, and ReCap.

I am an individual that can multi-task, enjoys a challenge, and can continually stay abreast of the latest advancements in the IT field. If you are seeking a professional who has excellent people and problem solving skills and can easily provide optimum support to your operations, then please consider what I have to offer. I believe it would be mutually beneficial for us to meet and discuss the goals of your company and how my technical abilities can help you achieve those goals. Hopefully we can meet in the near future to discuss your company’s needs. Thank you for your time and consideration.

Sincerely,
Charles


Charles
123 Main st

 Upcoming Microsoft IT Academy/Shriver JCC anticipated graduation January ’11 offering a strong academic background in IT combined with excellent internship experience.
 Have acquired valuable experience in many facets of troubleshooting, installations, and maintenance for various Desktop/Server operations and systems.
 Quickly learn and master new technology; equally successful in both team and self-directed settings, and proficient in a range of computer systems, platforms, tools and strong troubleshooting techniques.
 Experienced in several different trouble ticketing systems such as Remedy (TTS), EboX and several data systems like CSG Systems’ ACSR, CableData, RxClaims and ReCap.
 Furthermore I possess a unique talent for delivering highly complex technical information into terms and concepts that the end users can readily grasp.
 I am bilingual which entails being fluent in both English and Spanish.
Technology Summary

Certifications:
 Microsoft Certified Technology Specialist
 MCTS: Windows Server 2008 Network Infrastructure Configuration
 Microsoft Certified Professional
 Installing, Configuring, and Administering Windows XP Professional
 CompTIA A+ IT Technician
 Internet & Computing Core (IC3) Certification

Technologies:
Windows 2000/XP/Vista/7
Windows Server 2008 : DNS, DHCP, RRAS, NPS, Active Directory
Software: MS Office, Remedy (Trouble Ticketing System), CSG Systems’ Advanced Customer Service Representative (ACSR), ReCap, EboX, RxClaims, NetOp & Deep Freeze

IT Experience
Connextions Inc– Orlando, FL
HelpDesk/Technical Support (SanDisk) (08/2007 to 08/200icon_cool.gif
• Provided support by assisting end users with mp3 players, flash drives, memory cards & respective computers devices were connected to
• Determined if RMA services were needed and fulfilled those requests all while documenting in the EboX trouble ticketing system.

Medical Data Analyst (CVS Caremark)
• Rx claims administration
• Assisted pharmacies when trying to submit prescriptions for insurance billing
• Followed HIPAA privacy laws & guidelines in ensuring client confidentiality
• Used RxClaims & ReCap databases for Rx claims administration and to insure the correct information was being processed

The Answer Group– North Lauderdale, FL
HelpDesk/Technical Support Engineer (06/2006 to 03/2007)
• Provided support for Comcast High Speed Internet
• Troubleshot equipment, checked for outages, deployed trucks
• Documented issues in CSG Systems’ ACSR, Remedy(TTS), and CableData trouble ticketing systems
• Promoted to Comcast Digital Voice troubleshooting tech

Education
Microsoft IT Academy/Shriver JCC – Devens, MA, Graduation expected 1/11
Microsoft Certified IT Professional Track 
Concurrent Employment with College Studies:

Management Information Systems Assistant (MIS) (July to August 2010):
• Provided networking/desktop IT support to the 70+ faculty and staff
• Setup computer labs which involved heavy lifting
• Issues escalated to MIS Manager if outside scope of support.

Homestead JCC – Homestead, FL, Graduated 03/10
Computer Service Technician Track 
Concurrent Employment with College Studies:

Management Information Systems Assistant (MIS) (August to September 2009):
• Installed and configured Windows Server 2008
• Setup print servers
• Deployed and implemented NetOp & Deep Freeze solutions which resulted in lower overhead costs, higher energy savings, increased security all while providing a “Green” solution.
• Supervised a team that was tasked with backups and imaging across all data systems.

Comments

  • Repo ManRepo Man Posts: 300Member
    Depends on the job and the location. Lately I've only been applying to jobs that list the pay range as I don't have time to play games and hope the money is what I'm looking for.
  • powerfoolpowerfool Senior Member Posts: 1,623Member ■■■■■■■■□□
    Well, what pay range do you want that is realistic for your experience and value?
    AZ-300 [ ] AZ-301 [ ]
    2019 Goals: Azure Architect
  • EssendonEssendon Posts: 4,548Member ■■■■■■■■■■
    I cant say how much you are worth since I dont know how much you guys are paid in the US. But with regards the resume may I take the liberty of saying you should beef up the individual bullet points for each of your roles. Take away the first 5-6 things you have at the top of the resume and incorporate into the experience itself.

    It will make your resume look better and meaner. You want to highlight what you have done and what you can bring to the new company, and not what you expect to happen.

    The only thing in the Profile/Objective section should be >>

     Upcoming Microsoft IT Academy/Shriver JCC anticipated graduation January ’11 offering a strong academic background in IT combined with excellent internship experience.
     Experienced in several different trouble ticketing systems such as Remedy (TTS), EboX and several data systems like CSG Systems’ ACSR, CableData, RxClaims and ReCap.
     I am bilingual which entails being fluent in both English and Spanish.

    Anything else in there and it's fluff to me, just extra padding. Take it with a grain of salt, but this is what I have heard from a couple of hiring managers and it makes sense.
    NSX, NSX, more NSX..

    Blog >> http://virtual10.com
  • chaoticjacketchaoticjacket Posts: 22Member ■□□□□□□□□□
    really what I'm trying to ask for is How much can I realistically be asking for.
  • colemiccolemic Posts: 1,568Member ■■■■■■■□□□
    My (unsolicited) thoughts:

    Not to be nit-picky, but I would reword this sentence:

    "I was HIPAA (Health Insurance Portability & Accountability Act) extensively trained at Connextions Inc. so that may put your privacy concerns at ease."

    For example, read it with the parenthesis removed: "I was HIPAA extensively trained at Connextions Inc. so that may put your privacy concerns at ease."

    Something like, 'I have received extensive HIPAA training at Connextions Inc...' (I feel that perfect grammar is imperative for cover letters, JMO.)

    'Furthermore I possess a unique talent for delivering highly complex technical information into terms and concepts that the end users can readily grasp.'

    Remove the 'furthermore I' - it doesn't fit the format of the other bullets.

     'I am bilingual which entails being fluent in both English and Spanish.'
    Definitely change this - most people know what bilingual is. ;)

    Maybe something like 'Bilingual - fluent in English/Spanish... and I would also add that in the first sentence of your cover letter, that is an excellent asset.

    As for salary expectations, it very much depends on the job, location, and even the industry, so it's hard to give a range that would be useful.
    Working on: CCSP, definitely, maybe. On the twitters: @mcole1008
  • chaoticjacketchaoticjacket Posts: 22Member ■□□□□□□□□□
    dont worry any criticism is well received, it could only serve to make my resume better
  • SteveLordSteveLord Posts: 1,717Member
    I agree with the others. It's not realistic for someone to look at your resume and say "this guy needs to be paid this much!" Cost of living, the type of business you apply for and the comparisons of similar positions is impossible for anyone here to calculate appropriately.
    WGU B.S.IT - 9/1/2015 >>> ???
  • ehndeehnde Posts: 1,103Member
    There is only one correct answer to this question.

    Interviewer: What kind of salary are you expecting?

    You: As an employee, my primary focus would be the continued success of the business. I expect fair compensation based on the value you believe I can add to your organization.

    This is the Dale Carnegie school of thought, and it works rather well.
    Climb a mountain, tell no one.
  • networker050184networker050184 Posts: 11,962Mod Mod
    ehnde wrote: »
    There is only one correct answer to this question.

    Interviewer: What kind of salary are you expecting?

    You: As an employee, my primary focus would be the continued success of the business. I expect fair compensation based on the value you believe I can add to your organization.

    This is the Dale Carnegie school of thought, and it works rather well.

    Thats like answering the greatest weakness question with "I work too hard." Everyone knows its just a line of crap. Just ask for what you want to make.
    An expert is a man who has made all the mistakes which can be made.
  • TurgonTurgon Posts: 6,313Banned
    Alot of jobs are requiring me to ask for a certain amount. What do you guys think I should put down/Im worth. This is the Cover letter and resume I'm submitting to jobs


    To whom it may concern,



    My name is Charles and I’m inquiring about the example position thats post on example.com. I am writing to you because I believe my training, experience, and proven ability will allow me to significantly contribute to your company's operations. I was HIPAA (Health Insurance Portability & Accountability Act) extensively trained at Connextions Inc. so that may put your privacy concerns at ease. I am looking for an opportunity starting in January. As It stands I have achieved my A+, Internet & Computing Core (IC3), MCP: Windows XP, MCTS: Network Infrastructure, and MCTS: Active Directory but by the beginning of January I will also have my MCITP (Microsoft Certified IT professional). My anticipated graduation is January ’11.

    In reviewing the attached resume, you will note that I have acquired valuable experience in many facets of troubleshooting, installations, and maintenance for various desktop operations, servers, hardware, and software. I also have excellent oral communication skills in a high call volume environment working with several different trouble ticketing systems such as Remedy (TTS), Ebox and several data systems like ACSR, CableData, including medical systems such as RxClaims, and ReCap.

    I am an individual that can multi-task, enjoys a challenge, and can continually stay abreast of the latest advancements in the IT field. If you are seeking a professional who has excellent people and problem solving skills and can easily provide optimum support to your operations, then please consider what I have to offer. I believe it would be mutually beneficial for us to meet and discuss the goals of your company and how my technical abilities can help you achieve those goals. Hopefully we can meet in the near future to discuss your company’s needs. Thank you for your time and consideration.

    Sincerely,
    Charles


    Charles
    123 Main st

     Upcoming Microsoft IT Academy/Shriver JCC anticipated graduation January ’11 offering a strong academic background in IT combined with excellent internship experience.
     Have acquired valuable experience in many facets of troubleshooting, installations, and maintenance for various Desktop/Server operations and systems.
     Quickly learn and master new technology; equally successful in both team and self-directed settings, and proficient in a range of computer systems, platforms, tools and strong troubleshooting techniques.
     Experienced in several different trouble ticketing systems such as Remedy (TTS), EboX and several data systems like CSG Systems’ ACSR, CableData, RxClaims and ReCap.
     Furthermore I possess a unique talent for delivering highly complex technical information into terms and concepts that the end users can readily grasp.
     I am bilingual which entails being fluent in both English and Spanish.
    Technology Summary

    Certifications:
     Microsoft Certified Technology Specialist
     MCTS: Windows Server 2008 Network Infrastructure Configuration
     Microsoft Certified Professional
     Installing, Configuring, and Administering Windows XP Professional
     CompTIA A+ IT Technician
     Internet & Computing Core (IC3) Certification

    Technologies:
    Windows 2000/XP/Vista/7
    Windows Server 2008 : DNS, DHCP, RRAS, NPS, Active Directory
    Software: MS Office, Remedy (Trouble Ticketing System), CSG Systems’ Advanced Customer Service Representative (ACSR), ReCap, EboX, RxClaims, NetOp & Deep Freeze

    IT Experience
    Connextions Inc– Orlando, FL
    HelpDesk/Technical Support (SanDisk) (08/2007 to 08/200icon_cool.gif
    • Provided support by assisting end users with mp3 players, flash drives, memory cards & respective computers devices were connected to
    • Determined if RMA services were needed and fulfilled those requests all while documenting in the EboX trouble ticketing system.

    Medical Data Analyst (CVS Caremark)
    • Rx claims administration
    • Assisted pharmacies when trying to submit prescriptions for insurance billing
    • Followed HIPAA privacy laws & guidelines in ensuring client confidentiality
    • Used RxClaims & ReCap databases for Rx claims administration and to insure the correct information was being processed

    The Answer Group– North Lauderdale, FL
    HelpDesk/Technical Support Engineer (06/2006 to 03/2007)
    • Provided support for Comcast High Speed Internet
    • Troubleshot equipment, checked for outages, deployed trucks
    • Documented issues in CSG Systems’ ACSR, Remedy(TTS), and CableData trouble ticketing systems
    • Promoted to Comcast Digital Voice troubleshooting tech

    Education
    Microsoft IT Academy/Shriver JCC – Devens, MA, Graduation expected 1/11
    Microsoft Certified IT Professional Track 
    Concurrent Employment with College Studies:

    Management Information Systems Assistant (MIS) (July to August 2010):
    • Provided networking/desktop IT support to the 70+ faculty and staff
    • Setup computer labs which involved heavy lifting
    • Issues escalated to MIS Manager if outside scope of support.

    Homestead JCC – Homestead, FL, Graduated 03/10
    Computer Service Technician Track 
    Concurrent Employment with College Studies:

    Management Information Systems Assistant (MIS) (August to September 2009):
    • Installed and configured Windows Server 2008
    • Setup print servers
    • Deployed and implemented NetOp & Deep Freeze solutions which resulted in lower overhead costs, higher energy savings, increased security all while providing a “Green” solution.
    • Supervised a team that was tasked with backups and imaging across all data systems.

    I think you are heading straight to helpdesk with this CV. Is that what you want to do? I would be bring to the top all the things you can actually do and have done in the field that go outside responding to tickets. Have you upgraded anything? Have you installed anything significant? Have you migrated anything? Have you handled any small but significant projects? Have you documented anything? What improvements have you lead or delivered end to end in terms of backups, security, connectivity, application rollout. If you had any supervisory or budgetary experience however menial stick it in. Did you have a role that required you to review or approve the work of others? Where you ever consulted for technical options or advice on what to buy? Have you done any greenfield installations? Have you worked with remote IT staff and coordinated things? Have you dealt with suppliers or third party contractors. Do you give presentations, do you attend meetings?
  • MishraMishra Posts: 2,468Member ■■■■□□□□□□
    Jobs are demanding a figure more and more now-a-days. Just give them the figure YOU think you are worth.
    My blog http://www.calegp.com

    You may learn something!
  • myedjo24myedjo24 Posts: 92Member ■■□□□□□□□□
    I like to keep my resume pretty much short and sweet. Mainly because I didn't have much IT experience to start but here is the resume I used to get a 50k salary. There has been some additions to it since then like my SSCP and VCP but this is what I used for my current job.
    OBJECTIVE
    I am seeking a full time, permanent position requiring problem solving and teamwork skills.

    SKILLS AND PROFICIENCIES
    Skilled with the following technologies:
    Microsoft Windows 2003 Server
    Microsoft Exchange Server 2003
    Mac OSX
    Microsoft Windows 2000/XP/Vista/7 Clients
    Symantec Antivirus Corporate Edition
    Cabling
    Cisco Call Manager




    Experience with the following technologies:
    MySQL
    Internet Information Services
    Retina
    Windows Server Update Services (WSUS)
    VMware ESX-server
    Ubuntu


    EDUCATION/TRAINING
    Data Network Systems Specialist (0651) — April 2007 to June 2007, 29 Palms California — I learned to install, configure, operate and maintain WAN & LAN systems. The course covered TCP/IP, subnetting, Windows XP Professional, Windows 2003 Server/Active Directory and Exchange 2003.
    General Dynamics — Camp Lejeune, NC — Completed the 80 hours Tactical Data Network Data Distribution System – Replacement course on October 26, 2007.
    Ultimate Knowledge — Camp Lejeune, NC — Completed the Voice over IP and Callmanager course on November 2, 2007.
    Network+ — Camp Lejeune, NC — Certified May 15, 2009
    VMware — Camp Lejeune, NC — Completed the VMWare Installation and Configuration course on October 23, 2009.
    Communication’s Security- Completed October 27, 2009 by correspondences with the Marine Corps Institute.
    Security+ — Lompoc, CA — Certified September 15, 2010

    EXPERIENCE
    · I was in the Marine Corps from November 5, 2006 to January 30, 2010 as a Data Network Systems Specialist.
    · I was sent Temporary Assigned Duty to 29 Palms, California (Feb 08’-Apr 09’) to support Mojave Viper in which I was a lead network administrator at the S-6 Helpdesk. Day-to-day functions included creating and managing user accounts, troubleshooting exchange and network issues and upkeep of computer clients and servers. In addition, I worked with General Dynamics in the issue and inventory of the Unit Operation Centers (UOC’s).
    · I have participated as a network administrator in numerous field exercises hosted by Marine Wing Communications Squadron 28 in support of their missions. Missions included setting up tactical networks and securing systems according to DISA guidelines.
    · As a Non-Commissioned Officer, I have trained peers and subordinates on the proper techniques, procedures and standards used when planning, implementing and troubleshooting networks and domains.
    REFERENCES
    -BLAH
    MILITARY AWARDS
    -BLAH
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