Anonymouse wrote: »
Been getting calls and emails. Now trying to set up interview times/dates.
Now for my typical bitching:
Am I wrong to tell people I'm going to school and trying to cert up? I've noticed that techs higher up in rank than me tend to be complete douches now and give me a lot of attitude or mock me on issues I need assistance resolving. Pretty much any time I don't know something or make a mistake results in days or weeks of mockery. I guess either I need to not be so sensitive or just not let people know I'm trying to further myself in life.
Mike-Mike wrote: »
I'm one of the few guys at my work with certs, and some people can be d-bags about it. Like, "hey Mike, I have this blah blah blah problem, do you know how to fix it?" and if I don't immediately know the answer, then they are like, "oh don't you have a cert in that?"
Anonymouse wrote: »
Well I finally got back into IT support in a helpdesk role on phones two months ago. In my mind I was thinking I'd work my way up to this companies desktop support. I feel like I'm really not cut out for this volume of user interaction doing support remotely. Frankly, I absolutely positively suck at helpdesk. I loved desktop support. I was comfortable and confident in that role. Sadly it was only a short 9 month contract. I really miss working with my hands I guess.
What kind of role would work for a former computer repair/ desktop support/ helpdesk tech who likes working with his hands and getting dirty? I just want to do the technical hands on stuff with limited user interaction. Where should I be aiming in IT? What should I study to be more specialized in that sort of thing? Help?
N2IT wrote: »
No that is normal. I was emotional the first time I left the service desk. It's where you grow up and build your skills. I found after that first move it was nothing. Never was emotional just moved on.
Anyway good luck on your adventure. It feels just like yesterday where I was explaining to you it would work out.