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cisco unified presence

dyollkramdyollkram Member Posts: 10 ■□□□□□□□□□
in CCNP Collaboration
Hi

I just want to ask what this unified presence is all about as this will be one of the topics that will replace the old QoS exam

Thanks
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    shodownshodown Member Posts: 2,271
    It allows for you to IM, Call and setup Video calls with other users. It also allows you to see if that person is on the phone, doesn't want to be disturbed and so on.
    Currently Reading

    CUCM SRND 9x/10, UCCX SRND 10x, QOS SRND, SIP Trunking Guide, anything contact center related
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