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N2IT wrote: » I'm expected to create some processes and I was wondering what you all use in order to achieve this? Do you use a template or just create a word document. Utilize MS Visio or some modeling tool to show your flow chart? What's your idea of processes? High level overview from start to finish. The reason why you would do it to save the business money? Thanks for any feedback. I was just thinking about creating a details level process improvement flow chart with the steps listed on a word document. I plan on embedding the flow chart into the word document to keep it centralized. I plan on attempting of using the PDCA cycle to revise the process once I complete the first version.
Paladin wrote: » I like these: Mapping Work Processes [Spiral-bound] by Dianne GallowayAmazon.com: Mapping Work Processes (9780873892667): Dianne Galloway: Books Process Mapping, Process Improvement and Process Management [Paperback] by Dan MadisonAmazon.com: Process Mapping, Process Improvement and Process Management (9781932828047): Dan Madison: Books Improving Business Processes (Pocket Mentor) [Paperback] by Harvard Business School PressAmazon.com: Improving Business Processes (Pocket Mentor) (9781422129739): Harvard Business School Press: Books
eMeS wrote: » Tools like WBM allow you to associate roles, responsibilities, cost, etc.. with activities of the process and then run simulations to determine what a process will cost, how improvements helped, etc... If one is so inclined WBM can generate various types of code if you are in a environment where processes are defined as executable objects.
N2IT wrote: » This is a little bit of an overkill for me, but nonetheless a great tool. MS it's post like these when realize how little I actually do know The tool I am looking for is more for work flow efficiencies in day to day operations. Not full blown work break down structures or business process models. Thanks again -N2
eMeS wrote: » They have a basic version of the tool that drops much of the simulation stuff. However, I think you'll learn that the static process models that everyone makes with Visio are often no more than just pretty pictures. I'm really not sure how as you model "efficiencies" in a tool that's incapable of accounting for the costs, people aspects, etc...of processes? SIPOC can be used without any tool. It's easy to learn, you don't have to buy anything to use it, and it's a good way to organize many different aspects of processes. MS
N2IT wrote: » As much as I want to utilize ITIL, everytime I run into a new challenge, Six Sigma has the answer in some capacity lol. (At least as of late that has been the case).
eMeS wrote: » In truly arrogant fashion ITIL would claim that Six Sigma is simple part of "Complimentary Guidance". MS
N2IT wrote: » LMAO! I literally chuckled out loud. O well it's my last day here.
eMeS wrote: » I use a combination of SIPOC (an easy to use tool from Six Sigma) and a tool called IBM WebSphere Business Modeler: IBM - WebSphere Business Modeler Advanced - Features and benefits . Visio is really pointless because the process models are basically static and it gives no empirical evidence of anything. Tools like WBM allow you to associate roles, responsibilities, cost, etc.. with activities of the process and then run simulations to determine what a process will cost, how improvements helped, etc... If one is so inclined WBM can generate various types of code if you are in a environment where processes are defined as executable objects. Another tool that I've used that does simulation really well is Arena by Rockwell. MS
Xcluziv wrote: » I've heard about Websphere but have not used it; seems to be pretty industrious. Are their any free trials available to test?
Xcluziv wrote: » Is the simulation tool Arena and open source application? Also, is it free to download?
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