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Blackberry syncing on VDI

Darian929

I tried but wasn't able to get blackberry desktop manager to recognize my blackberry on my VDI even though on the local it was fine.

Anyone know if this is a regular citrix issue or is there a way around it?

Using Vmware ESXi for server and Citrix Delivery agent for the VDI.

Thanks

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Comments

Zaits

What version of Citrix XenDesktop are you using and do you virtualize any applications?

Darian929

we are using xen desktop delivery 4.0 and that i know we don't virtualize any apps. its just a regular windows desktop

Zaits

Darian929 wrote: »

we are using xen desktop delivery 4.0 and that i know we don't virtualize any apps. its just a regular windows desktop

I was hoping you were going to say you use XenApp, because under the connection center you can control the permission levels of USB devices. I don't know how it would work with Xen Desktop.

Sorry...

MentholMoose

Did you follow the documentation to enable USB redirection?
Configuring USB Support
CTX119722 - Creating USB Policy Rules - Citrix Knowledge Center

Also this video may help:
CTX122591 - Configuring USB Support on XenDesktop - Citrix Knowledge Center