In trying to configure routers, I get to the part of configuring the serial port, and no more than 30 seconds, it auto. goes down! I have tried several times(running into days) to get several serial ports to work (after no shut command) and no matter what they always go down

- has anyone else run into this problem? I do understand it can bee a keepalive problem, but that is not disabled- is it recommended to place a clock rate on each and every config? And for the purpose of the sim, I'm not sure it's an encapsulation problem. Any assistance is quite helpful- and yes I have e-mailed the company twice--so far..