A few questions...

To start with I am 19. I have had a Help Desk job for almost 2 years now which I love. Life is pushing me to a new location in the US so I will be needing to find a new job in September.

My first question is what should I put under education?
I am currently attending DeVry University. Should I put this? How?
I am currently working to complete my MCITP:Windows 7 Cert before Sept. Which I would obviously add.

Second, before I landed this tech job I was working at a Golf Course doing random jobs for 2 years. Should I add this to job history or only put down my current tech job?

Third and last, what do you think of this opening summary and how would you critique it?
Professional IT Technician with 2 years experience supporting Windows Clients and Servers in an Enterprise Environment. Proficient at quickly troubleshooting multiple vendor hardware and software configurations, as well as great communication and interaction skills.

I have been viewing these forums for the past month and so far have found them very helpful!

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Comments

TechZilla

I meant to post this as a reply to Do's and Don'ts. Anyway, can anyone offer some advice?

LoMo

For the University just list the year you started and the year your expected to graduate.

I would list the gig at the golf course to show that you have a work history.

I don't have a Summary on my resume but that one looks ok I guess.

ehnde

No one expected you to have been working at all (from an HR perspective) at your age. I don't have a solid opinion or even a reason why you should/shouldn't put your golf course experience on there

Professional IT Technician

How about IT Professional? Somehow Technician sounds cheap in this instance.

Tackle

TechZilla wrote: »

Professional IT Technician with 2 years experience supporting Windows Clients and Servers in an Enterprise Environment. Proficient at quickly troubleshooting multiple vendor hardware and software configurations, as well as great communication and interaction skills.
QUOTE]

What would say say if they ask what you mean by a "Professional" IT technician? I have a degree, certification and experience but do not consider myself a "Professional". I got called out when I put "Proficient in Exchange 2007" on my resume when I had only implimented it in the classroom and worked with it for 3 months. My boss still brings it up when I can't figure something out even after a year of troubleshooting/maintaining the servers.

Just food for thought.

Otherwise it looks pretty good. Put the golf course info in there as well.

TechZilla

LucasMN wrote: »

TechZilla wrote: »

Professional IT Technician with 2 years experience supporting Windows Clients and Servers in an Enterprise Environment. Proficient at quickly troubleshooting multiple vendor hardware and software configurations, as well as great communication and interaction skills.
QUOTE]

What would say say if they ask what you mean by a "Professional" IT technician? I have a degree, certification and experience but do not consider myself a "Professional". I got called out when I put "Proficient in Exchange 2007" on my resume when I had only implimented it in the classroom and worked with it for 3 months. My boss still brings it up when I can't figure something out even after a year of troubleshooting/maintaining the servers.

Just food for thought.

Otherwise it looks pretty good. Put the golf course info in there as well.

I understand what you are saying. Thank you for the example. Changed to IT Professional. Hopefully I can start getting this out their so that I can get a feel of what to expect when I start truly searching in August/September.

Any changes?

IT Professional with 2 years experience supporting Windows Clients and Servers in an Enterprise Environment with more than 300 users and 5 different office locations. Proficient at quickly troubleshooting multiple vendor hardware and software configurations, as well as great communication and interaction skills.

Should I put High School under education?

Everyone

No, if you don't have any college, just leave the education section off your resume.

Most application processes will require you to select your highest level of education from a drop down anyway, so no need to highlight what some may consider "lack of an education" on a resume.

Focus on experience and accomplishments.