Remote Desktop Support Role

JapFreak786JapFreak786 Member Posts: 27 ■□□□□□□□□□
I've not searched,sorry guys but i've been up for 17 hour's and i'm very tired and back up in 7 hour's for work again icon_sad.gif

I've been given an interview for an internal job,currently am a service desk analyst doing mainly log and flog's,with some remote assistance to check software,settings etc..

Now,what i'd like to know is what kind of prep I can do,the interview is on friday,only found out about it being on friday today! There will be a small test/exam,anything that I can expect to come across,or should read up on to keep it fresh?

I will be doing a througher search tomorrow,though would also like a quick answer thread aswell if you guy's don't mind :)


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