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Word 2007 freezes when we click on a hyperlink to another internal document. HELP!

albangaalbanga Member Posts: 164
Hi All,

As the subject suggests we are having an issue whereby our systems are crashing when any user attempts to click on a hyperlink to another internal document.

We are running Office 2007 on Windows Server 2003 over terminal services. I have a feeling the problem could have started happening when automatic updates ran but i can not be 100% sure.

I tried upgrading to SP2 last night but the problem still occurs.

I have checked high and low on the internet but am having no luck whatsoever!

This is now becoming quite an issue as a large number of our documents are hyper linked to others. I have sent a national email letting users know to use the direct path as opposed to clicking on the links, but people don't listen and are continually crashing the terminal servers.

Please help!
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