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I'm officially a IT geek

MrRyteMrRyte Member Posts: 347 ■■■■□□□□□□
Finally got my Help Desk/Desktop Support job with AETNA!icon_thumright.gif
What a great way to start the new year!icon_cool.gif
NEXT UP: CompTIA Security+ :study:

Life is a matter of choice not chance. The path to your destiny will be paved by the decisions that you make every day.

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    cyberguyprcyberguypr Mod Posts: 6,928 Mod
    Way to go! Congrats!
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    VAHokie56VAHokie56 Member Posts: 783
    Good Jerbs! only one way to go from here, up!!
    .ιlι..ιlι.
    CISCO
    "A flute without holes, is not a flute. A donut without a hole, is a Danish" - Ty Webb
    Reading:NX-OS and Cisco Nexus Switching: Next-Generation Data Center Architectures
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    networker050184networker050184 Mod Posts: 11,962 Mod
    Congrats man! Good luck.
    An expert is a man who has made all the mistakes which can be made.
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    YuckTheFankeesYuckTheFankees Member Posts: 1,281 ■■■■■□□□□□
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    LinuxRacrLinuxRacr Member Posts: 653 ■■■■□□□□□□
    Congrats!!
    My WGU B.S. IT - Security Progress : Transferred In|Remaining|In Progress|Completed
    AGC1, CLC1, GAC1, INC1, CTV1, INT1, BVC1, TBP1, TCP1, QLT1, HHT1, QBT1, BBC1 (39 CUs), (0 CUs) (0 CUs)
    WFV1, BNC1, EAV1, EBV1, COV1 | MGC1, IWC1 | CQV1, CNV1, IWT1, RIT1 | DRV1, DSV1, TPV1, CVV1 | EUP1, EUC1, DHV1| CUV1, C173 | BOV1, CJV1, TXP1, TXC1 | TYP1, TYC1, SBT1, RGT1 (84 CUs) DONE!
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    whatthehellwhatthehell Member Posts: 920
    Congratz on the position and good luck!
    2017 Goals:
    [ ] Security + [ ] 74-409 [ ] CEH
    Future Goals:
    TBD
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    SpeakITSpeakIT Member Posts: 5 ■□□□□□□□□□
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    JohnnyBigglesJohnnyBiggles Member Posts: 273
    Congratulations and good luck!
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    tmbrown89tmbrown89 Member Posts: 5 ■□□□□□□□□□
    Congrats man! That's fantastic, I can't wait to get my life on track, too.
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    erpadminerpadmin Member Posts: 4,165 ■■■■■■■■■■
    They were my HMO for years, until I was offered a PPO through Blue Cross/Blue Shield (never having to go to your primary care physician for a referral ROCKS!) I still have Aetna's Dental plan. :)

    In any event, congratulations. I guess my initial point was I've always viewed AETNA as a good insurance company as a customer. I hope you do well there.
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    Jayjett90Jayjett90 Member Posts: 30 ■■□□□□□□□□
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    ddcengineerddcengineer Member Posts: 23 ■□□□□□□□□□
    Congratulations!
    Achievements: CCNA Nov 2011 | CCNP Route Jan 2012 | Switch June 2012 | TSHOOT July 2012 CCNP | CCNA Voice Oct
    Projected Timeline: CCNP Voice CVoice Oct | CIPT1 Nov | CIPT2 Dec | TVoice Jan | CApps Feb :cheers:
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    TLeTourneauTLeTourneau Member Posts: 616 ■■■■■■■■□□
    Congratulations!
    Thanks, Tom

    M.S. - Cybersecurity and Information Assurance
    B.S: IT - Network Design & Management
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    CodeBloxCodeBlox Member Posts: 1,363 ■■■■□□□□□□
    Congrats!
    Currently reading: Network Warrior, Unix Network Programming by Richard Stevens
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    Ryan82Ryan82 Member Posts: 428
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    jamesp1983jamesp1983 Member Posts: 2,475 ■■■■□□□□□□
    Congrats! go celebrate!
    "Check both the destination and return path when a route fails." "Switches create a network. Routers connect networks."
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    cgrimaldocgrimaldo Member Posts: 439 ■■■■□□□□□□
    Congrats fellow San Antonio IT geek :)
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    MrRyteMrRyte Member Posts: 347 ■■■■□□□□□□
    Thanx fellow IT geekz. I actually started mid December but wasn't too sure that I would be able to handle it so that's why I didn't post sooner. I can't say that I was prepared for it since I'm more of a networking guy. Just had the right connections I guess. The only challenges that I have are the major learning curve and having to spend time on the phones answering questions/offering assistance about applications that I know zilch about (thank goodness for the knowledgebase.....) No matter; I realize that this is how it it in the IT world so I'll go through "IT boot camp" and take my hits like a real man.

    BTW; anyone with any tips on how to improve my phone help-desk skills?
    NEXT UP: CompTIA Security+ :study:

    Life is a matter of choice not chance. The path to your destiny will be paved by the decisions that you make every day.
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