Paid Desktop Support Internship in San Francisco

Slowhand

I figured I'd put this out there since there are always a lot of new threads with the question, "how do I break into IT without any experience?"

Desktop Support Internship - Apply

Here's the blurb from the original CL ad:

Want to get a foot in the door? If you're the type who loves new technology and troubleshooting computer issues, is able to communicate effectively and understand issues from the perspective of an average user, then this internship could be for you! To be successful, you must also have a strong customer-oriented approach and be a proactive problem solver.

Jumpstart Automotive Group (a division of Hearst Magazines) is a digital automotive media and advertising company. We partner with leading web publishers to create the Internet's largest and highest quality community of car shoppers. We are part of the Hearst Magazines brand of families. Check us out at www.jumpstartautomotive.com

Responsibilities

- Provide onsite and remote troubleshooting support for clients in a timely manner
- Escalate technical issues to Manager
- Communicate effectively with users that have varying levels of technical knowledge
- Setup and/or move client workstations and desktop hardware
- Install and configure corporate applications
- Provide support for a range of Small Business IT needs (computer conferencing, printers)
- Other projects as assigned

Requirements

- Bachelor's in Computer Science or related degree (or currently pursuing degree)
- Previous experience troubleshooting Windows XP/7 and Mac OS X
- Proficiency with Microsoft Office suites
- Troubleshooting skills with smartphones (iPhone, Blackberry, Droid)
- A plus: knowledge of DOS commands and Windows Server 2003/2008
- Excellent communication and interpersonal skills
- Ability to take initiative yet also know when to ask for help
- Effective problem-solving skills and ability to see issues through to completion
- Sense of urgency and proven ability to meet deadlines
- Self-motivated, ability to work efficiently with internal teams

This role pays between $10-$15/hour, commensurate with experience. A commitment of 6 months, ability to commute to San Francisco, and work between 15-20 hours a week is preferred. Training and an in-depth orientation to the company is provided.

We offer our interns a fun collaborative environment, learning opportunities and immersion in the fast-paced world of online advertising. We have a social, fast-paced team environment. Located in San Francisco's Embarcadero District, our office has a colorful and modern open-floor plan, with a mounted plasma TV, Wii games, ping pong table, free coffee, sodas, snacks and Bagel Thursdays!

computer g33k

I wish this internship was in San Diego.

calee63

Desktop support requiring a BSCS?! What's the world coming to nowadays? Nice that they're willing to provide opportunities for folks to learn though.