December 2011 - I resigned. Negative experience working for the company. Here are some of the reasons why I resigned:
- No official lunch break (work non-stop), Management use cameras to monitor employees (office environment), Low salary, Low annual bonus (some employees get bonus and some don't - unfair due to limited budget), Long work hours, Random work hours and not fixed, Cannot leave work until next shift arrives, Not many career opportunities available, No sick days (have to use my vacation days), Terrible escalation procedures (no second or third levels), Hardware technology is out of date (computers are slow and customers yell at us - it should take 3 minutes to solve but can take up to 15 mins due to crappy PCs), Micromanaged too much, Make you work like a slave, Everyone touch your troubleshoot tickets (cause confusion), No cubical walls which means no privacy, Conversations are recorded for every call and it can be used against you anytime, Employees are not allowed to surf the internet due to compliance rules, Get promoted if a senior staff member resign or move on, No kick-off annual meeting (management doesn't share company's information - nobody knows what the company is planning to do), No reward or recognition for working hard, Received a single doughnut for a monthly employee birthday celebration - cheap, Unclear job responsibilities, No Knowledge base (sharing knowledge is an issue if someone resign), Skills and knowledge isn't really transferable to other jobs (10%), Company can fire anyone even if they are loyal for years, Don't get a lot of respect from management, Terrible benefit coverage (dental, eyes, and etc), Company only thinks about making money but doesn't think about the big picture (always pushing out a new product when the previous product isn't even stable yet...no manuals as to how to troubleshoot...so we troubleshoot on the spot and through luck/trial-and-error)
I have a good job right now at another company and it's 100% opposite than the things I mentioned above. However, my previous colleagues keep in touch with me quite often over the past months. It reminds me of all of the negative things whenever they give me a call. I just want to move forward and don't want to look back. Reason I'm keeping in touch with them is I don't want to burn bridges and may have them as my future reference. Sometimes they give me a call and rant about the bad things that are happening at the company...
How do you maintain a positive relationship with your previous colleagues and not think about my past experience at the same time?