Please Critique my Resume

LauZaIM

Hi, I am very close to graduating from a Network Technology program and I am almost desperately looking for a job now. I'm hoping to land one at least within the next 6 months..I am posting my resume and would like it if I could get some advice on how to improve it.

Thank you..(The formatting will be off because I had to copy/paste)


Name

Address•City, State, Zip
Home• •Cell • •Email


SKILLS


 Proficient in Windows 2000/98/XP/Vista/7, Windows Server 2003/2008, Linux
 Knowledgeable in the Microsoft Office Suite (Word,Excel,Powerpoint) and AdobeSuites (Photoshop,Dreamweaver,Flash), Active Directory and managingDomain Servers
 10 years of hands-on experience with PC hardware
 Hands-on experience with Cisco routers and switches
 Knowledge of EIGRP, OSPF, RIPv1, RIPv2, VLANs, L2 and L3 troubleshooting
 Proficient in the use of Cisco IOS, Wireshark, Hyperterminal, and Tera Term,VirtualBox and VMWare
 5years of Customer Service related experience
 Strong verbal and written communication skills
 Ability to work independently and in a team environment


LICENSES ANDCERTIFICATIONS


 CompTIA A+
 Cisco Certified Entry Networking Technician (CCENT) (Expected completion,5/31)


EDUCATION


Santa Fe College, Gainesville, FL 2008 -2012
Earned 63 credit hours toward Associates of Science in NetworkingTechnology,
GPA:3.50
Degree to be awarded Fall, 2012


Lincoln Park Academy, Fort Pierce, FL 2003 - 2007
GPA:3.80
Awarded Occupational Completion Point Certificate in Engineering Technology


WORK EXPERIENCE


XXX Library System, XXX, FL 2008 - Present
Assistant
 Performed data entry into a Workflows database
 Responsible for assisting patrons on the workstations
 Responsible for alleviating problems patrons have with their personal laptops
 Responsible for monitoring and administering the workstations and troubleshootingas necessary
 Performed maintenance on company router and network printers
 Managed patron's time allotment on the workstations and monitored patron'scomputer usage for security issues
 Responsible for calling patron's in and discussing bills and due dates over thephone


Harbor Branch Oceanographic Institute, Fort Pierce, FL 07/2006 - 08/2006
Assistant
 Assisted in the maintenance of databases and performed data entry

buzzkill

Patron's should be patrons.

N2IT

Way easier to review if it's in a PDF, RTF, or DOC files extension.

LauZaIM

The uploaded doesn't allow the .doc extension for me so I hosted it on mediafire.

resume2.doc

Carl_S_901

My 2 cents:

Drop the words "Knowledgeable" and "Knowledge" in your Skills section.

They mean "I know a little something about ..." to employers which is not a good thing.

Under you work experience:

If you still have the job (i.e. - Present) then match the tense to the duties. Changed Performed to Perform... Change Managed to Manage, etc.

N2IT

I personally don't like listing certification that I do not uphold yet.

I would consider making the bullets a little more unique and put some measurable data in there. EG Met and exceeded patron satisfaction rating by 7% over the course of 9 months.

Sponx

Don't put things on your resume that aren't in hand...

I would put Experience above Education...

"Licenses and Certifications" should just be "Certifications"...

"Skills" should be "Skillsets"...

Name and Biography should start your resume...

A proper header would be good to have before your bio...

Just my two cents.