Hey guys, new to this forum and I must say I stumbled upon it randomly while searching for info on the 70-680 and fell in love... amazing info and you guys rock... the info I learned in a week by just browsing this forum is insane

So I figured maybe you can help me out with some good advise. I have my A+ and my Network+ and I've been in a call center tech support role for over 4 years now and I feel like Ive wasted my time and should've been in a desktop support/help desk role in order to possibly be in a server admin role at some point... I started working for another call center a few months ago and feel like I'm seriously wasting my time and getting further and further from my dream that I finally started to make a reality 2 weeks ago going towards the 70-680 to begin with...any advise/suggestions are more than welcome

thank you for your time and thank you for reading my long explanation.:)