Critique My Resume Please!
over9000
Member Posts: 30 ■■□□□□□□□□
I was wondering if someone could please critique my resume. I have gotten a lot of interviews, but when I'm asked to send in my updated resume, they're not calling me back. After about 5 or so interviews I'm starting to wonder what's going on. I think it's my resume. Maybe I'm putting too much stuff/adding fluff, or not being descriptive enough. I'm hoping someone with another pair of eyes could take a look at it and tell exactly what's wrong with it. I tried having a company look at it, but it's still not changing or getting the results I want.
Any help on how to fix this would be greatly appreciated! I'm all for active criticism so don't hold back!
John Doe555 Wisteria Lane Nowhere, USA 55555
555-555-5555 • john.doe@yahoo.com
SKILLS/COURSEWORK
Certifications:
• A+ certification
• Network+ certification
• Security+ certification
• ITIL V3 Foundations
• MCP
• MCTS (70-680) Windows 7 Configuring Software Skills:
• RightNow ticketing System
• Unicenter (CA) ticketing System
• Remedy ticketing System
Operating Systems:
• Windows XP
• Windows Vista
• Windows 7
Microsoft Office Skills:
• Access: Joins, Queries, Relationships, etc.
• Excel: Formulas, Pivot Tables, VLOOKUP, etc.
• Also proficient in (Word, PowerPoint, and Visio)
PROFESSIONAL EXPERIENCE
Random Company, Help Desk Technician
• Troubleshooting Microsoft Office 2007 (performing Office repairs/running diagnostics, fixing add-in issues, etc.)
• Desktop Issues: (mapping network drives, encrypting files, troubleshooting Internet Explorer, remote installations, etc.)
• Troubleshooting Outlook issues (repairing, creating, and importing PST files, rebuilding Outlook profiles, Enterprise Vault issues, setting up Communicator, etc.)
• Blackberry issues (enterprise activations, basic Blackberry Administration Server issues, basic phone issues)
• Troubleshooting hardware issues and dispatching replacement parts (if necessary)
• Printer issues (mapping to network printers, local printer issues, installing local printers, etc.)
• Active Directory (password resets, enabling/disabling accounts, moving OUs, etc.)
• Imaging desktops and notebooks
Random Company, Technical Support
• Worked for all center supporting army personnel with AKO Portal Issues
• Assisted army personnel with login issues, resetting passwords, registering CAC cards, etc.
March 2010-December 2010
Random Company, Office Technical Staff
• Performed basic break-fix issues with computers (RAM, Hard Drives, Network cards, optical drives, etc.)
• Set up network printer
• Built basic file and printer sharing network
May 2006 – August 2008
Random Company, Paid Internship
• Assisted distribution manager by examining bottlenecks in the company’s machine systems
• Helped develop material and labor cost reduction initiatives that reduced labor cost by over 20% within a three month period
• Super headed a “Green Campaign” which encouraged the use of more eco-friendly production materials
• Helped to pinpoint major contributors to Springs carbon foot print, suggesting productive methods of reducing it
July 2008 – December 2008
VOLUNTEER/ACTIVITIES
Making a Difference Campaign, Volunteer
• Helped raise funds for numerous charitable activities in excess of $2000
• Attended regular meetings and participated in community events August 2005 – May 2006
Volunteer for Science, Member
• Assisted in teaching science to elementary and middle school children by performing science experiments
August 2005 – May 2006
EDUCATION
• Random School, College of Engineering
• Major: Engineering Science Bachelors of Science May 2009
• 1st Minor: Corporate Strategy
• 2nd Minor: Engineering Management
• Cumulative GPA: 3.074
• Major GPA: 3.45
Any help on how to fix this would be greatly appreciated! I'm all for active criticism so don't hold back!
John Doe555 Wisteria Lane Nowhere, USA 55555
555-555-5555 • john.doe@yahoo.com
SKILLS/COURSEWORK
Certifications:
• A+ certification
• Network+ certification
• Security+ certification
• ITIL V3 Foundations
• MCP
• MCTS (70-680) Windows 7 Configuring Software Skills:
• RightNow ticketing System
• Unicenter (CA) ticketing System
• Remedy ticketing System
Operating Systems:
• Windows XP
• Windows Vista
• Windows 7
Microsoft Office Skills:
• Access: Joins, Queries, Relationships, etc.
• Excel: Formulas, Pivot Tables, VLOOKUP, etc.
• Also proficient in (Word, PowerPoint, and Visio)
PROFESSIONAL EXPERIENCE
Random Company, Help Desk Technician
• Troubleshooting Microsoft Office 2007 (performing Office repairs/running diagnostics, fixing add-in issues, etc.)
• Desktop Issues: (mapping network drives, encrypting files, troubleshooting Internet Explorer, remote installations, etc.)
• Troubleshooting Outlook issues (repairing, creating, and importing PST files, rebuilding Outlook profiles, Enterprise Vault issues, setting up Communicator, etc.)
• Blackberry issues (enterprise activations, basic Blackberry Administration Server issues, basic phone issues)
• Troubleshooting hardware issues and dispatching replacement parts (if necessary)
• Printer issues (mapping to network printers, local printer issues, installing local printers, etc.)
• Active Directory (password resets, enabling/disabling accounts, moving OUs, etc.)
• Imaging desktops and notebooks
Random Company, Technical Support
• Worked for all center supporting army personnel with AKO Portal Issues
• Assisted army personnel with login issues, resetting passwords, registering CAC cards, etc.
March 2010-December 2010
Random Company, Office Technical Staff
• Performed basic break-fix issues with computers (RAM, Hard Drives, Network cards, optical drives, etc.)
• Set up network printer
• Built basic file and printer sharing network
May 2006 – August 2008
Random Company, Paid Internship
• Assisted distribution manager by examining bottlenecks in the company’s machine systems
• Helped develop material and labor cost reduction initiatives that reduced labor cost by over 20% within a three month period
• Super headed a “Green Campaign” which encouraged the use of more eco-friendly production materials
• Helped to pinpoint major contributors to Springs carbon foot print, suggesting productive methods of reducing it
July 2008 – December 2008
VOLUNTEER/ACTIVITIES
Making a Difference Campaign, Volunteer
• Helped raise funds for numerous charitable activities in excess of $2000
• Attended regular meetings and participated in community events August 2005 – May 2006
Volunteer for Science, Member
• Assisted in teaching science to elementary and middle school children by performing science experiments
August 2005 – May 2006
EDUCATION
• Random School, College of Engineering
• Major: Engineering Science Bachelors of Science May 2009
• 1st Minor: Corporate Strategy
• 2nd Minor: Engineering Management
• Cumulative GPA: 3.074
• Major GPA: 3.45
Comments
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NetworkVeteran
Member Posts: 2,338 ■■■■■■■■□□
EDIT: Actually, I see the issue! Big unexplained gaps in your employment. Concurrent employment. Vague employment. Short-term employment.
Hopefully in the real format it's one page, two pages max.
If they took the time to interview you, I doubt the issue was your resume, but rather your knowledge/skills/personality vs. what they are currently hiring for. -
HLRS
Banned Posts: 142
well, im no resume pro but 'summary of qualifications' or 'profile' could be added on top of resume, stating what credentials you have in a 4-5 sentences.