Entry Level positions

Roguetadhg

What comes after Help Desk and NOC?

it's been mentioned that these are Entry-level. What about those persons looking for a pay raise, and more responsibility afterwards?


So what's middle of the road (After a NOC tech)? What's the top-most tier?

Iristheangel

System Admin or Desktop Support if you're jumping from Help Desk. Sometimes you might be able to jump into networking.

With a NOC job, you might be able to jump into a Jr Network Engineer or regular Network Engineer role (IT job titles are ambiguous at best sometimes)

the_Grinch

I think it really depends on where you work and how big they are. You could move from level 1 help desk to level 2 then to level 3 (again if your company has it). As Iris pointed out, you could also move to perhaps a deskside support role, though I've always felt that was a lateral move and could stop you from moving into server administration since you would be solely supporting desktops. NOC? Really depends on the type of NOC and their duties. If it is truly network based, than I agree with Iris you could move into a network engineering position.

Akaricloud

Helpdesk to Systems Administration can be a hard gap to jump but it's really the most traveled path it seems. Be on the look out for Jr. Systems Administration positions or those looking for someone with little experience.

Myself I moved from Desktop Support to a helpdesk/Jr. Systems Administration position to a real Systems Administration position.