Desktop Support in Raleigh, NC -Duration: 6 months

otaku

If anyone is interested. I work @ Ft. Bragg and I am not looking for a new position, I hope this helps someone.

Hello,

We have an opportunity for Desktop Support in Raleigh, NC. Please find the job description below and if interested please forward your resume to srilaxmi.tirumala@softpath.net.

Duration: 6 months
Location: Raleigh, NC

The Department of Health and Human Services (DHHS) is seeking a short-term (aprox 6 month) contractor to assist with the deployment of new hardware (desktops and laptops). Additionally, this resource may be needed to perform some desktop support duties.
Duties Include:
• Make contact with customers to arrange deployment schedule
• Image workstations to departmental specifications
• Install additional software as needed
• Physically move each completed system to the assigned office location.
• Migrate user data, settings and applications from old hardware to new hardware
• Verify user has access to network resources as required (including wireless capabilities)
• Provide basic instruction to user as needed
• Verify functionality of new system
• Remove old system as required
• Provide updates for inventory controls.
Knowledge, Skills, and Abilities Requirements:
Required:
• Experience providing upgrades and migrations of pc new hardware to end users
• Minimum of 2 year’s current work experience providing support of the following:
o Desktops and local/networked printers
o Microsoft operating systems, MS Office and MS Exchange
o Novell Netware
o Active Directory
• A+ Certification
• Excellent written and oral communication skills
• Planning and organization skills
• Excellent customer service skills and phone etiquette
• Attention to detail
• Ability to perform diagnostics on software and/or hardware
• Ability to resolve routine and non-routine problems independently and in consultation with technical lead, peers and vendors
Preferred:
• Experience using remote control software to provide desktop support
• MCP Certification
• LANDesk experience

Srilaxmi Tirumala|Technical Recruiter|Work: [URL="tel:248-522-2568"]248-522-2568[/URL]|Fax: [URL="tel:678-302-4488"]678-302-4488[/URL] |Email:srilaxmi.tirumala@softpath.net
Softpath System LLC | 3985 Steve Reynolds Blvd | Bldg C| Norcross GA 30093| www.softpath.net