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it_consultant wrote: » I had to replace 2 voice gateways a couple of weeks ago. I went into it knowing absolutely NOTHING about it except the general premise that it was a router that PRIs were plugged into that talked to our phone system. Now I know how to password reset a Cisco 3900, busy out channels gracefully, and diagnose bad DSP channels. Oh, and don't expect one TAC engineer to know all of those things at the same time . Don't worry, I won't be putting voice gateway knowledge on my resume.
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