Ever get hired and not sure what your job is?!
Cisc0kidd
Member Posts: 250
I do on site IT as a 1099. Mostly installs of firewall, switches, circuit turn ups, server/workstation break fix, installs, some POS, whatever makes a dollar. Honestly most of it is pretty simple work and I am often more hands and eyes for the remote engineers. I get a lot variety and enjoy it.
A few weeks ago one of the clients I did a rack and stack of a net app server for asked me if I was interested in being at one of their sites once a week for 8 hours. Since they were willing to pay my regular rate I said sure. I asked what specific skills they were looking for twice but didn't get answer. Had a conference call with my boss and his superior and again they were vague. They said mainly they wanted some one on site to do misc work and keep an eye on everything.
Well, now I have been there 2 full days and it still is not very clear. I've been assigned to the desktop support group for the corp. First day I met with on site people and my supervisor via phone and set up VPN, and corporate tools on my personal laptop. 2nd day two phone meetings and an update of staff information. The site is a design company with approximately 60 people from several divisions of the company. About 60-70% of the site is Mac (towers, Macbooks, and about 10 large iMacs). I was sure to let them know I have zero Mac experience but am willing to learn.
It's clear the on site people are looking for a pretty high level of support and are expecting more than my supervisor is providing (me!). But, my supervisor has been clear I am to be helpful but refer walk ups to the service desk.
In many ways it is a good opportunity to learn and earn. I just want to be honest and give them what they want. Mostly venting but definitely willing to hear different perspectives.
A few weeks ago one of the clients I did a rack and stack of a net app server for asked me if I was interested in being at one of their sites once a week for 8 hours. Since they were willing to pay my regular rate I said sure. I asked what specific skills they were looking for twice but didn't get answer. Had a conference call with my boss and his superior and again they were vague. They said mainly they wanted some one on site to do misc work and keep an eye on everything.
Well, now I have been there 2 full days and it still is not very clear. I've been assigned to the desktop support group for the corp. First day I met with on site people and my supervisor via phone and set up VPN, and corporate tools on my personal laptop. 2nd day two phone meetings and an update of staff information. The site is a design company with approximately 60 people from several divisions of the company. About 60-70% of the site is Mac (towers, Macbooks, and about 10 large iMacs). I was sure to let them know I have zero Mac experience but am willing to learn.
It's clear the on site people are looking for a pretty high level of support and are expecting more than my supervisor is providing (me!). But, my supervisor has been clear I am to be helpful but refer walk ups to the service desk.
In many ways it is a good opportunity to learn and earn. I just want to be honest and give them what they want. Mostly venting but definitely willing to hear different perspectives.
Comments
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WafflesAndRootbeer
Member Posts: 555
Bang out your Apple certs ASAP and that should keep you locked in unless the management is just stupid.
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Cisc0kidd
Member Posts: 250
Just an update. I've been doing Mac desktop support, network HW installs, and misc IT admin tasks. Nothing exciting but not bad. Hard to stay focus when I am there just one day a week but the money is decent.
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nel
Member Posts: 2,859 ■□□□□□□□□□
Wow, you are a brave boy taking on a job without being informed of what the role entails.
You could always ask for a job description.Xbox Live: Bring It On
Bsc (hons) Network Computing - 1st Class
WIP: Msc advanced networking -
kurosaki00
Member Posts: 973
when the fine lines say "And related tasks".
lol thats where they screw you upmeh -
dave330i
Member Posts: 2,091 ■■■■■■■■■■
Didn't always know what my offical title was, but always knew what my roles were.2018 Certification Goals: Maybe VMware Sales Cert
"Simplify, then add lightness" -Colin Chapman
