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Route incoming calls to an extension on CUCM
Hondabuff
I have an Auto Attendant setup on Directory number 4000 but can not figure out how to set a dial plan to ring in and route to it. CME was so easy just by selecting the voice port and then adding "connection plar opx 4000" and call it a day. What in CUCM is equal to this command?
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shodown
what is your call flow. Is this a unity auto attendant?
Hondabuff
Yep to Unity Auto Attendant. If you call 4000 from any of the you will get the auto attendant message for extensions. I just cant figure out how to get the FXO port to route to it.
shodown
call routing problem, check your CSS and PT
Hondabuff
I just cant seem to figure this one out. I can not for the life of me configure my FXO port 2/1 to ring in to DN 4000 which is my auto attendant.
Brad0985
Hondabuff,
Create a CTI Route Point with DN 4000 and forward all to VM on the DN. On the gateway, conn plar 4000 under the voice port and make certain you have a dial-peer pointing 4000 to CUCM.
Hondabuff
The config on the router was wrong. This config fixed it. Thanks Brad for pointing me in the right direction.
!
dial-peer voice 4000 pots
preference 1
service MGCPAPP
port 2/0 "which is the fxo port"
!
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