Hi All,
I've had a hard time finding qualified candidates for a Senior Desktop Engineer opening I have available in the Pittsburgh area so I thought I'd post it here. I'm the hiring manager for the position not a recruiter. Please PM me if you have interest.
Optimal Solutions & Technologies (OST, Inc.) is focused on project excellence. We specialize in providing Management Consulting, Information Technology, and Research Development and Engineering services. OST is one of an elite set of companies worldwide to be externally appraised CMMI Level 5.
The fundamental distinction of the OST team is its business knowledge in both the public and private sectors. We serve the aerospace & transportation, association & non-profit, defense, education, financial, healthcare, and technology & telecommunications industries. OST is successful because we listen to our clients, we learn from our clients, and we know our clients.
DUTIES TO BE PERFORMED ON THE JOB:
- Responsibilities include ensuring the availability of enterprise computing environments through daily, preventive, and remedial maintenance.
- Install, configure, and maintain server hardware, operating systems, applications, and supporting peripherals.
- Implement and perform administration of Citrix Presentation Server XenApp (including Secure Gateway and Web Interface), Windows Server Update Services (WSUS), and McAfee ePolicy Orchestrator (ePO) systems.
- Implement a Microsoft Systems Center Configuration Manager 2007 enterprise desktop management infrastructure, including the migration of existing installation packages from Novell Zenworks.
- Implement a Virtual Desktop Infrastructure (VDI) environment using Citrix XenDesktop, VMware View, or similar technology.
- Develop, deploy, and manage Windows XP and Windows 7 corporate operating system images using Windows PE, Windows Automated Installation Kit (AIK), and Symantec Ghost.
- Automate application and patch installation using packaging and scripting technologies including VBScript, DOS batch, Installshield, and MSI.
- Implement and manage Check Point Full Disk Encryption client-side disk encryption solution.
- Diagnose, troubleshoot, and resolve escalated user incidents.
- Comply with existing change management and security requirements to properly authorize and document work.
- Must excel at solving technical problems and be able to work with minimal supervision to research, develop, and implement technical solutions
- Create, maintain, and update technical documentation, physical and logical network diagrams, policies, procedures, user guides, status reports, and other documents, as required.
- Must be capable of working outside of standard business hours when needed and available.
SKILLS, KNOWLEDGE AND ABILITIES ESSENTIAL TO PERFORM THE JOB :
- Minimum of 4 years of experience in performing business-quality desktop engineering and support for a large user base.
- Proven ability to research, design, and implement technical solutions in a large organization.
- Ability to recommend changes in procedures and processes to improve system performance, serviceability, and supportability.
- Experience with customer support for deployed systems.
- College degree or relevant certifications (e.g. MCSE, Citrix, etc) preferred.
- Microsoft Desktop (Windows XP/Vista/7) and Windows Server (Windows 2003/200
operating system and Active Directory experience is required.
- Microsoft System Center Configuration Manager (SCCM), Citrix Presentation Server XenApp, Windows Server Update Services (WSUS), and McAfee ePolicy Orchestrator experience is required.
- Experience with Virtual Desktop Infrastructure (VDI) technology such as Citrix XenDesktop or VMware View is strongly preferred.
- Strong background in building, testing, updating, and deploying Windows operating systems in a large professional, business environment is essential.
- Experience in using VBScript, DOS batch, Installshield, and MSI scripting to automate the deployment of update packages and applications.
- Demonstrated trouble-shooting and problem resolution experience.
- Must possess professional oral and written communication skills, and expert organizational skills.
- Small group leadership and experience working in a geographically dispersed environment is preferred.
- Novell eDirectory, Novell Zenworks, and Novell GroupWise experience is a plus.
