SSL Cert on IIS 7.0 Server 2008 Issue

So we purchased the cert and when we loaded it onto the server. When we go to the site we get a certificate error saying name mismatch. The common name we used was the www.<site address>.com. Now if we try to go to https://www.site address.com it doesn't work. If we go to the address without the https it works without issue. Any pointers?

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Comments

rsutton

If you go to https://www.siteaddress.com and view the certificate from your browser, does it show the correct certificate?

Bloogen

Ensure you are using the correct private key in case maybe you made more than one in testing.
Trying combinations of www and simply https://

You can verify your original CSR here for typos (usually good before you buy the cert):
CSR Decoder - Check CSR to verify its contents

undomiel

Certificates don't come into play if you're only using http. https is what requires the certificate for encryption. I concur with rsutton, check the names on your certificate in the browser to verify that they match the site you are browsing.

the_Grinch

Thanks for all the info guys! We believe we found the issue, once I confirm that I'll let you know what we think is the problem is actually the issue.

JBrown

Sounds like the SSL cert was installed on the server, but it was not imported into IIS and mapped to the website.

the_Grinch

So we finally got our answer! Cert was installed correctly, issue was this server is hosted by Rackspace and they never completed our request to open port 443 on the firewall. My boss checked and found out it wasn't opened, they opened it and everything worked correctly.