CUE doco for CAPPS
azaghul
Member Posts: 569 ■■■■□□□□□□
Can anybody recommend any decent reading material on CUE for the CAPPS exam?
Info seems to be a bit lite, scarce and fairly old.
Cheers!
Info seems to be a bit lite, scarce and fairly old.
Cheers!
Comments
-
shodown Member Posts: 2,271Cisco Unity Express Design Guide [Cisco Unity Express] - Cisco Systems
Is a good start place
Cisco IP Communications Express: CallManager Express with Cisco Unity Express: Danelle Au, Baldwin Choi, Rajesh Haridas, Christina Hattingh, Ravi Koulagi, Mike Tasker, Lillian Xia: 9781587051807: Amazon.com: Books
Both are pretty old, but will give you a good idea on what it can do.Currently Reading
CUCM SRND 9x/10, UCCX SRND 10x, QOS SRND, SIP Trunking Guide, anything contact center related -
azaghul Member Posts: 569 ■■■■□□□□□□Thanks for that....have both those...
The Design Guide is based on v2.1, and the Cisco Press book is based on v4.x...
Considering the exam is based on v8.x, I was hoping there might be something available that was a little more recent. But I guess the underlying tech hasn't changed much, just the GUI. -
pitviper Member Posts: 1,376 ■■■■■■■□□□There's a GUI guide for 8.6 if you haven't seen it:
http://www.cisco.com/en/US/docs/voice_ip_comm/unity_exp/rel8_6/online_help/admin/GUI_PDF/gui_pdf.pdfCCNP:Collaboration, CCNP:R&S, CCNA:S, CCNA:V, CCNA, CCENT