1st Interview in IT..

Luis103

job description:The IT Support Associate provides support to end users of computers and laptops running Microsoft Windows OS within --. Assists in projects related to telecom, network and infrastructure configurations. Must have a good understanding of networking, software, printer configuration and PC/LAN troubleshooting skills. Responsible for the installation, configuration and maintenance of computers, printers and other network devices.

Qualifications & Requirements:

• High School Diploma or GED equivalent
• Microsoft, Cisco or other leading technology certifications. (MCP, MCSA, MCSE, CCNA)
• Excellent customer service skills; demonstrates concern and respect for others in all interactions, and inspires confidence and trust.
• Excellent interpersonal, written and verbal communication skills.
• 1-3 years experience supporting end users in a Microsoft Active Directory environment.
• Experience supporting various Microsoft Windows Operating Systems (Server 2003, Server 2008, Windows XP, and Windows 7) in local and remote locations.
• Experience installing, configuring, managing and troubleshooting various printer models.
• Proficient installing, configuring and providing end user support for various Microsoft products including but not limited to Excel, Word, Project and Outlook

I was wondering if anyone can give me any tips on what to expect. I've never interviewed for an IT position before, and frankly I'm a lil nervous about it....

bub9001

First off relax, and be yourself. If your a good fit for the job then they will more then likely hire you. I think what sinks most candidates in a interview is the fact that they are over the top with everything. Keep in mind you'll interview better when your relaxed, and if you come off frazzled and unorganized it may hurt you. So just take a few deep breaths before going into the interview, and slow down and make sure the interviewer can understand you as well.