Career Advice / Resume Review

Hello everybody!

I've been reading through the forums here for years and have gotten some great advice, but now it's time to hopefully get some direction to start my career. To give some background, I am 25 years old and have been working in retail, now as a manager, for almost 8 years. IT is what I am trying to break into, most likely as Desktop Support or HelpDesk. I completed my Bachelors in IT from WGU, and am now about 5 courses away from completing my MBA in IT Management from WGU as well. Certification wise, I am currently studying for my CCENT (100-101) with the hopes of getting my CCNA Routing & Switching.

I know it's hard to break into IT without any relevant experience, but I have been involved in technical projects at my current job due to me expressing my passion for IT to my store manager, and being able to be in charge of all of our systems (30 workstations, 15 ipads, 40 iheld devices). I haven't actively looked for a job in about a year but I am looking to start. I had been searching for a job for about 2-3 months last year and applied to about 50+ jobs with only 1 phone interview and 1 in-person interview that kind of traumatized me (The interviewee told me my degree and certifications didn't mean anything to him because I was not currently working in the field).

So I am posting my current resume on here, any advice I can get would be greatly appreciated! This is for an entry-level job to break into the IT field.

Resume_TE.doc

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Comments

Oakparktech

Depending where you are located companies look for experience first. I work downtown Chicago and it would be difficult to get a job in a finance firm with zero experience. Keep sending your resume to local IT shops, Consultant IT companies and Businesses. I would change seeking a professional roles in IT Support and remove "desktop support or network administration" with no experience. Once you get a phone call, talk about your goals short and long-term goals to become an IT professional (Network admin) etc....In your resume try to remove some of the bold font and just bold Certifications, Education etc and change everything to font 12, make it look sharp.

crip1087

Thanks for the input! I do agree with your suggestions as well.

pinkydapimp

You should look at sales engineering type roles as that would be a good transition based on your experience. Get your CCNA and keep building your Microsoft experience and you should be in good shape. Plus, sales engineering jobs pay very well!! In fact, you will probably decide that you would rather stay in those type of roles(sales engineering, field engineering, pre-sales/post sales engineering) over traditional IT.