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Need to Get a Resume Critique, Any Advice Would Be Appreciated

bugzy3188

I have been working in my first IT position for abouot a year now, I moved up from help desk at a managed service provider to level 2 help desk/field technician. All though the experience has been great and I have learned a lot, I feel that it is time to move on to something that pays a little better. I am shooting for a support/Jr Admin role to help me build my skillset. I have attached my resume, any advice would be appreciated.

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Comments

cyberguypr

A few points to consider
- Change objective to Professional Summary. I would work a bit more on it
- MITP? Did you mean MCITP. Also, spell out the actual cert names. May help with resume scanning looking for keywords
- "Currently working on CCNA" could mean you'll get it tomorrow or in 10 years. I would go with "CCNA expected x/2013" ONLY if you are half way there. If you are just starting I wouldn't bring it up
- I wouldn't include the high school diploma
- Since you don't have much work experience I would expand on those two, more so the IT one

bugzy3188

Thanks for the advice, I do have more work experience but none that I felt would bennefit this resume, do you think it would be better to have at least 3 items in that section regardless of what they were? The next job down would be a customer service rep at The UPS Store. Also, I was trying to keep it down to one page, would you recommend expanding to 2 so I can elaborate more on my work history and experience? I know I have seen people go back and forth on this in the past.

iBrokeIT

Probably a good idea to keep it on one pages. Expand more on types of technologies you are working with at your current job since that is your only IT work experience. Like Cyberguypr said correct your "MITP" to Microsoft Certified IT Professional: Desktop Support Technician (MCITP:DST). Even though its probably a given might not hurt to list your MCTS with Windows 7 too. When you have your resume ready, post it on Dice. Recruiters in this area seem very hungry